Sign-on and Security
Sign-on and Security
Contents Sign-on – IDs and Passwords .................................................................................................................. 1 QPTM Portal from Transgas.com ............................................................................................................ 2 Signing On for the First Time ................................................................................................................... 3 Signing On ................................................................................................................................................... 6 Reset Password with Web App ................................................................................................................ 7 QPTM – Log Off ......................................................................................................................................... 9 Key Points to Remember ........................................................................................................................ 10 Support Contacts ...................................................................................................................................... 10
Sign-on – IDs and Passwords
The naming convention of customer ID is first name_last name.
Example: Sheldon_Cooper
Example: Amy_Farrah-Fowler
Two types of personas are available:
Shipper Operator
• •
Password Mask:
minimum 8 characters
• • • •
one upper case one lower case
one number
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Sign-on and Security
QPTM Portal from Transgas.com
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Sign-on and Security
Signing On for the First Time
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Sign-on and Security
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Sign-on and Security
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Sign-on and Security
Signing On
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Sign-on and Security
Reset Password with Web App
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Sign-on and Security
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Sign-on and Security
QPTM – Log Off
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Sign-on and Security
Key Points to Remember •
System will sign you off after 30 minutes of no activity • If you’ve entered a wrong user name you will get an error indicting the system is unavailable • After 3 failed tries, the sign-on will be locked and you will need to contact TransGas (custserv@transgas.com or 306-777-9900) to have your password reset • Password will expire after 60 days
Support Contacts Customer Service Administrators
• Email: Transport@transgas.com (nominations, invoices, allocations) • Email: tglcontracting@transgas.com (contracts) • Phone: 306-777-9900
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