Sign-on and Security

Sign-on and Security

Contents Sign-on – IDs and Passwords .................................................................................................... 1 QPTM Portal from Transgas.com............................................................................................... 2 Signing On for the First Time ..................................................................................................... 3 Signing On ................................................................................................................................. 6 Reset Password with Web App .................................................................................................. 7 QPTM – Log Off ......................................................................................................................... 8 Key Points to Remember ........................................................................................................... 8 Support Contacts ........................................................................ Error! Bookmark not defined.

Sign-on – IDs and Passwords

The naming convention of customer ID is first name_last name. Example: Sheldon_Cooper Example: Amy_Farrah-Fowler Two types of personas are available: • Shipper • Operator Password Mask: • minimum 8 characters

• one upper case • one lower case • one number

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Sign-on and Security

QPTM Portal from Transgas.com

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Sign-on and Security

Signing On for the First Time

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Sign-on and Security

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Sign-on and Security

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Sign-on and Security

Signing On

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Sign-on and Security

Reset Password with Web App

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Sign-on and Security

QPTM – Log Off

Key Points to Remember • System will sign you off after 30 minutes of no activity • If you’ve entered a wrong user name you will get an error indicting the system is unavailable • After 3 failed tries, the sign-on will be locked and you will need to contact TransGas (custserv@transgas.com or 306-777-9900) to have your password reset • Password will expire after 60 days Support Contacts Customer Service Administrators • Email: Transport@transgas.com (nominations, invoices, allocations) • Email: tglcontracting@transgas.com (contracts) • Phone: 306-777-9900

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