Essential
Aptitudes and Abilities Well planned and organised, both personally and as a team member.
Desirable
Ability to effectively deliver conflicting priorities and challenging workloads by maintaining focus on agreed objectives and deliverables whatever the circumstances and monitoring progress against targets. Ability to work under pressure to tight deadlines while applying quality standards to all tasks and ensuring that nothing is overlooked. Ability to work flexibly by taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly. Ability to deal sensitively, patiently and diplomatically with complex and emotionally charged situations Able to identify customer needs and expectations and keep them in mind when taking actions or making decisions. Able to identify gaps in available information required to understand a problem or situation and to devise means of remedying such gaps. Personal attributes A customer centric approach, and the ability to embed this approach in personal working practices and those of team members. A commitment to continuous personal professional development of self and team.
Must share and exemplify the University’s values. Self-motivated and enthusiastic, a ‘can do’ attitude Positive about the benefits of change Comfortable with ambiguity and rapidly changing agendas Flexible and adaptable Efficient and reliable
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