About Us
Australia is experiencing an unprecedented housing crisis and has urgent need for a ordable, secure housing. Everyone should have the opportunity to live in a safe, comfortable and a ordable home.
Housing Choices Australia is an independent, national, not-for-profit housing provider. We deliver a ordable, quality housing for people who struggle to find homes that meet their needs in the private rental market.
OUR VISION
PRIORITIES FOR NEXT YEAR
All people in Australia have a safe, a ordable home and the opportunity to thrive.
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More services, and better services: • We will transition to a tenure-neutral, customer-driven national service model, that incorporates state and national best practices. • We will ensure our core support and placemaking services meet the diverse needs of our residents and establish e ective feedback mechanisms to drive continuous improvement. • We will operate across markets and jurisdictions in Australia. More homes, and better homes: • We will expand our housing portfolio to meet growing demand for safe and a ordable homes. • We will enhance the quality and sustainability of our housing portfolio through a robust asset management strategy and strong relationships with our partners. • We will seek to build partnerships for future growth. A vibrant, resilient, and resident-focused organisation: • We will build a resident-focused culture, centred around knowing our residents, understanding what excellent performance looks like, and continuous improvement and collaboration. • We will invest in our people and build our brand, transformation, and technology capabilities, all while driving organisational e ciency and e ectiveness. • We will strengthen our governance, compliance, risk and financial management to meet the needs of our growing organisation and stakeholders.
OUR PURPOSE
To provide a ordable, accessible homes with connection to community and services that enable people to build their lives.
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OUR STRATEGIC AIMS
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More services, and better services
More homes, and better homes
A vibrant, resilient, and resident-focused organisation
GREATER SOCIAL IMPACT
4 | Housing Choices Australia
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