Yusen Logistics (UK) Sustainability Report 2023

OUR ACHIEVEMENTS TO DATE AND ONGOING PROJECTS

Feature 5: Mental health first aider network

Wellbeing It is very important for us to ensure and provide for the psychological safety of our colleagues – we want to always be available when our colleagues reach out for help and be able to provide support quickly and appropriately. To create this safe environment, we have introduced the First Aider Network and provide additional support in partnership with external parties. We have invested in accredited training, following the guidelines set by Mental Health First Aid England to establish our ‘Mental Health First Aider Network’ which is available to all colleagues. We know that good quality mental health support can genuinely make a positive difference to colleagues’ wellbeing. Our trained Mental Health First Aiders (MHFAs) are located across our sites and are available to provide support to any colleague who may experiencing poor mental health or emotional distress. External Support

Our Mental Health First Aiders can: • Act as a point of contact to reassure colleagues in emotional distress or experiencing poor mental health • Listen non-judgementally and hold supportive conversations • Signpost colleagues to professional help • Identify the signs and symptoms for a range of mental health conditions • Use a five-step action plan to assist someone experiencing a mental health issue Our Mental Health First Aiders are advocates of positive mental health in the workplace and will be working hard to promote greater awareness of mental health in the workplace and reducing stigma.

We have partnered with a range of external networks to provide our colleagues with access to professional assistance 24/7.

colleague assistance helpline Colleagues can access a range of services to support their emotional, physical and financial wellbeing, including legal support.

colleague benefits app Our Benefits App is available to all colleagues, and offers a fantastic range of special offers, savings across everyday essentials including grocery shopping, discounts on holidays, gym membership, cinema tickets, family days out, offers provided by Yusen Logistics' customersand much more.

There are also useful resources on Health & Wellbeing to further support mental, physical and financial wellbeing. Colleagues can also access information on our cycle to work scheme, long service awards, pension, life assurance and critical illness cover.

Family Care

We Care

Financial Webinars To support with managing expenses and financial planning

Exercise & Nutrition App Provides physical exercise courses, diet nutrition advice, etc

Legal & financial advice & pointers on where to get the care

On-line support service and access to UK based GPs

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September 2023

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