Yusen Logistics (UK) Sustainability Report 2023

INTERNATIONAL FREIGHT FORWARDING

ESG responsibilities are a focal point for current and future growth development plans within the UK freight forwarding team

John Fern Finance Director & Operation Director IFF (interim)

From switching road to rail or air to ocean we actively support our customers to find the most responsible and cost-effective route to destination. As we look to the future state of the industry significant investment in digitalisation will continue to be made in the UK services

Customs Brokerage

Air Freight

Ocean Freight

• Global Customs Brokerage import and Export • Digital end to end services with no physical footprint • Customer service, underpinned by unrivalled customs governance • Training and development is at the core to ensuring we meet the standards set for HMRC (His Majesty’s Revenue and Customs) compliance • Embracing continuous learning culture to transcend our approach to ESG

• Global Air Import, Export and destination Services • Actively working with Ocean services to look at transferable long term ocean operation where possible • Offering alternative fuel lower emission air freight services • Digitalisation program to connect data points and realise wider insight to make better decisions on sourcing • Embracing our continuous learning culture to transcend our approach to ESG

• Global Ocean Import, Export and destination services • Offering alternative fuel lower emission services to our customers • Digitisation of services to support future state • Developing colleagues in future state technologies • Embracing our continuous learning culture to transcend our approach to ESG • Less than Container Load (LCL) 100% carbon offset program launched • Supporting customers on reporting Well to Wheel carbon impact, working on how this can be improved

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September 2023

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