To become the world’s preferred supply chain logistics company
Strategic Pillar 2 Our offensive strategy: maximising customer satisfaction
Strategic Pillar 1 Our defensive strategy: minimizing customer dissatisfaction
Corporate Transformation (CX)
Digital Transformation (DX)
DX Strategy • Set the clear direction of DX in the YL Group • Clarify the roles of Management, Business Unit / Sales / Business Partner and IT divisions and accelerate to proceed IT strategy
Human Resources Strategy Proceed HR strategy centred on visualization of human resources and talent management Organization Transformation Reorganize Head Quarters function to strengthen network sales and accelerate management decision making
Yusen Logistics Group ESG Story
Our Group ESG Story is the cornerstone of our corporate activities and how we prioritise our efforts to realise it. Based on the values we share as Yusen Logistics, we have established the following basic strategies that intrinsically link our key assets - our customers and our people.
In Phase 3 of our global corporate business strategy ‘Transform 2025‘, we focus on minimising customer dissatisfaction (Pillar 1) and maximising customer satisfaction (Pillar 2).
We are also developing Corporate Transformation (CX) and Digital Transformation (DX) measures.
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September 2023
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