NEWS IN GENERAL EMPLOYEE MAGAZINE DECEMBER 2017
A WORD FROM OUR CEO Dr. Kenneth Cochran, DSc, RN, MBA, FACHE President & CEO I always refer to the holiday season as the most wonderful time of the year because everyone is getting into the Christmas spirit and the children are filled with joy and anticipation. It is a time when we can visit with family and loved ones and give thanks for our many blessings. It is also a wonderful time for OGHS. Construction is well underway and nearing completion for several projects. Our new comprehensive cancer center is on track to open mid-March; the new CT scanner is being installed and should be fully operational by the end of the year; our new conference center at South Campus will be available for use this week; and the outpatient transformation project is on schedule to open in late December/early January. This is just a few of the many successes we can celebrate in FY2018. As we continue to see improvement and growth in many of our service areas, we must continue to strive for excellence always.
Speaking of celebrating, Opelousas General developed a Hall of Fame recognition initiative to ensure we remember and celebrate our past, while moving forward into the future. This year, we are honoring five induct- ees on Thursday, January 25, 2018 at our inaugural Hall of Fame Gala to be held at Wolff Hall in Washington. More information about the inductees and ticket sales is included in this issue. Please consider joining us in honoring, recognizing and celebrating the remarkable individuals who have given so much to our hospital. Please join me in congratulating Cardiovascular Institute of the South on their 25th anniversary of providing cardiology services in Opelousas. They recently celebrated their anniversary and formally welcomed Dr. Siby Ayalloore, Interventional Cardiologist, to the Opelousas location. Congratulations also to Dr. Ty Hargroder, our spotlighted physician this month, on the 25th anniversary of the opening of his practice in Church Point. Lastly, please join me by being engaged and attending a few upcoming events. Our annual Employee Christmas Luncheons are scheduled for Monday, December 18th at South Campus and Wednesday, December 20th at Main Campus. Also, the quarterly employee forums are currently being held. Please make every effort to attend one of these sessions so that you can stay up to date and informed.
TABLE OF CONTENTS
Newsletter Survey Winners In the November 2017 employee newslette r, all employees were invited to fill out a survey for a chance to win prizes. A total of 47 employees participated in the surve y. The following employees were selected from the total list to win prizes. Wayne Fruge, PCU Sandra Church, Practice Management
Clara Lafleur, HIM DonnaCarriere,L&D Amber Melancon, Education Please call Carol in the PR/Marketing department at ext.
5157 to claimyour prize.
Fill out Decembers’s survey for a chance to win! To participate, please visit: https://goo.gl/forms/mtpvLlolBOru0MTW2
To live is the rarest thing in the world. Most people just exist. - Oscar Wilde
Respect is like a mirror. e more you show it to others, the more it will reect back on you.
Listen as much as you speak. Explain how you feel. Be polite. Be positive.
Our mood should not dictate our manners.
Sometimes all anyone needs is someone to simply be there and listen.
It is honorable to choose thoughts and actions based on values rather than personal gain.
When you make a commitment, you build hope. When you keep it, you build trust.
Employee Forums Main Campus – Auditoriums • Tuesday, December 5 th • 7:30 AM
South Campus - New MOB Conference Room • Thursday, December 7 th • 2:30 PM • Monday, December 11 th • 2:00 PM
• 11:00 AM • 11:00 PM • Wednesday, December 6 th • 10:00 AM • 1:00 PM • Thursday, December 14 th • 3:00 PM
PHYSICIAN SPOTLIGHT DECEMBER 2017 Ty G. Hargroder, M.D., M.S., F.A.A.F.P. Family Medicine and Wound Care/Hyperbarics
Where are you originally from: Opelousas, LA
How did you end up at OGHS? I wanted to practice in my hometown. Opelousas General Health System has been my tertiary care hospital since the beginning, 25 years ago. They have always welcomed my patients and made accommodations for me realizing at times it may take me 20 minutes to reach the hospital. What is your favorite thing about working at OGHS? The nursing staff and ancillary health care workers make my work at OGHS so enjoyable. OGHS has also been very supportive of The Wound Treatment Center. Thanks to the dedication of physicians and commitment from OGHS, we have become the best wound treatment center in the South. I am also very thankful for my call group. We are a great support system to one another. Although I would like to take care of my patients 24/7, 365, that is just not possible. What do you enjoy most about being a physician? I enjoy being able to visit with people all day long. I enjoy taking care of my patients, and without them these past 25 years would not have been so successful. What would you like everyone to know about you? I’m shy…just kidding. I have a very deep concern for my patients and they are always my top priority. I’m very thankful and appreciative of my wife, Chris who is always so supportive of me and my practice. I am also appreciative of Sharon, my office manager, who has been with me since day one, as well as my entire office staff. They help to ensure that everything runs smoothly. My children are the joy of my life and they know that when I couldn’t be there for them, which wasn’t often, it was because of the second most important people in my life- my patients.
What do you like to do in your free time? I enjoy motorcycles, horses, old cars, fishing, hunting, cooking, and anything outside.
HAPPY 25TH ANNIVERSARY DR. TY HARGRODER Congratulations to Dr. Ty Hargroder and staff on their 25th anniversary of bringing medical services to Church Point.
The winner for the month of November is PCU . This award is given to the department that shows their patients the most videos on our TIGR System –the Telephone Initiated Guided Response videos for patient and family education.
KEEP UP THE GOOD WORK PCU!
EMPLOYEE SPOTLIGHT BRENDA TRAHAN
Brenda Trahan is being ACKNOWLEDGED as the spotlight employee for December 2017. We would like to INTRODUCE Brenda who has been a member of our OGHS team for the DURATION of 2 years. She works as the Director of the Gift Shop/Volunteers.
Brenda's EXPLANATION of her various duties:
Brenda is responsible for managing both of our gift shops. She is in charge of keeping the merchandise stocked and arranging the displays. Brenda uses local vendors, who are familiar with our culture. She tries to keep the gift shops stocked with merchandise that will peak our customers' interest. Brenda also is responsible for taking phone orders for gifts for inpatients. She also operates the coffee shop and is responsible for the wide variety of snacks and sweets that are available to the gift shop customers. She also assists with the advertising for the Masquerade jewelry sales. Brenda tries to make every gift special. Her goal is to make each recipient smile when they receive a gift from the OGHS Gift Shop. She is also responsible for managing the volunteers and overseeing their schedules.
What Brenda likes most about working at OGHS:
Brenda enjoys helping patient families and loved ones pick out gifts for that special person. She verbalized how wonderful it is to see new fathers and grandparents looking for that perfect gift for their new little bundle of joy. Brenda enjoys working in our OGHS family atmosphere and is very grateful to have such great co-workers and to be a part of such an awesome team.
What Brenda would like everyone to know about her:
Brenda has 2 children, 5 grandchildren and 1 great grand-daughter who she enjoys spoiling. She loves to talk and get to know people. She also enjoys vacationing, afternoon car rides, sightseeing, visiting different restaurants and antiquing. She is most THANKFUL for her family and friends, her faith and her happiness. Brenda just enjoys the simple things in life. That is what brings her the most happiness!
Message from Jackie Simien, Co-Chief Nursing Officer
For those of you that do not know me, my name is Jackie Simien. Since July of this year, I have served as Interim Co-Chief Nursing Ocer, along with Tim Marks. I have worked here for the past 29 years, OGHS being my only employer. I have had the pleasure of working in several dierent capacities. I started as a Nursing Assistant and worked my way up to my most recent role. My husband, Keith, and I are both from St. Landry Parish and live in Opelousas. We have two children .
During my tenure as Director of Nursing, I have seen continued growth within our organization. Experiencing this on a day to day basis feels like we are taking baby steps, but in reality, we are producing positive, measurable results. Measurable results are how we identify success, and nursing is an integral part of an entire team that drives excellence in patient care. While demanding, safety is always our focus. This includes patients, sta, and visitors. To achieve excellence, we must partner and eectively communicate with physicians, therapists, technicians and everyone within our organization. We must also focus on education - Evidence-Based Practice, as the driving force behind our care. Additionally, we must hold our team members accountable. If we all collaborate and follow these guidelines, we will achieve positive outcomes and favorable, measurable results. Tim and I are focused on increasing our nursing workforce by recruiting experienced sta and seeking talent development opportunities. We are actively involved with local universities to serve as a clinical site for nursing and other disciplines. Additionally, Jeanine Thomas, Administrative Nurse Educator, is working to initiate a student-friendly campaign to improve the relationship and communication between nursing students, instructors, nursing sta and nursing leaders. We are also seeking opportunities for educational advancement for current sta members. These initiatives will take time and although patience is not one of my strong virtues, commitment to the success of this organization is. I truly consider myself blessed to work with such extraordinary people at OGHS. I was recently reminded of how much of a “family”we really are and how wonderful our sta is when I was aorded the opportunity to witness the results of the Thanksgiving project by the Recognition and Retention committee. My heart was overwhelmed with joy and pride for the level of spirit and giving that was exemplied. Not only was it inspiring to see the comradery between fellow employees, but the joy that the baskets brought to the recipients astounded me and warmed my heart. Please know that I recognize the hard work and dedication invested in this organization by you, our sta. You are the driving force behind our many successes and I appreciate each and every one of you .
KEEPING HUNGER AT BAY COMBAT HUNGER WITH A FEW SIMPLE DIET STRATEGIES
Most of us are aware of the discomfort we feel when we are hungry. That gnawing sensation in your belly sets in when your stomach is empty, telling you it’s time to fuel up. Ignoring hunger pangs can lead to weakness, headache, loss of concentration, irritability, and just plain tiredness. However, it is important to recognize real hunger versus appetite. Hunger is the biological need for food, while appetite is a psychological desire to eat foods that especially appeal to you. Seeing, smelling, or thinking of food may give you an appetite even when you are truly not hungry. Eating when not hungry can result in consuming more calories than you need. The next time you think you are hungry, try asking yourself, “Am I truly hungry, or do I just have an appetite for something in particular?” Hunger typically occurs four to six hours after eating. The onset of hunger is impacted by many factors, including composition (nutrient content) and size of the previous meal, nutrients in the bloodstream, blood sugar levels, physical activity, sleep habits, gender, age, the weather, certain medications and some physical or mental conditions. Here are some of the key strategies and foods that can help combat hunger. SIMPLE STRATEGIES TO FIGHT HUNGER: Include lean protein sources such as chicken breast, beans and fish. Protein triggers cholecystokinin, a hormone that signals the brain to slow down the emptying of the stomach. Cholecystokinin also acts to decrease the hunger-promoting hormone in the body called ghrelin. Choose minimally processed, high fiber-containing carbohydrates, such as whole wheat bread, barley, and oatmeal, which help to suppress ghrelin. Get plenty of Z’s. Inadequate sleep is associated with hunger from increased ghrelin and decreased levels of leptin, which is a hormone that suppresses appetite and signals the brain to stop eating. Chew your food! More chews per mouthful of food works to reduce hunger and increase fullness. Establish regular eating habits and avoid skipping meals. A regular eating plan dashes mid-meal hunger attacks and promotes better choices. Break the fast. Start the day with a healthy breakfast, its the most important meal of the day! HUNGER SUPPRESSING FOODS: Dairy products contain whey protein, which quells hunger, according to research. Whole potatoes, particularly boiled potatoes, are more filling than processed potato products, such as french fries and mashed potatoes. Potatoes also promote Cholecystokinin. Vinegar contains acetic acid, which boosts and prolongs fullness, so it may be beneficial to include it in your meals when you can, such as in a salad. Whole grains contain indigestible carbohydrates that promote the feeling of fullness.
Gina Bradley Tuttle, Chairman of the Board of Trustees, has announced that five individuals have been select- ed to be inducted as the first members of the Opelousas General Health System Hall of Fame. These indi- viduals will be recognized and honored during a special ceremony culminating our year-long 60th anniversary celebration. The first annual Hall of Fame Gala is scheduled for Thursday, January 25, 2018 at 6:00 p.m. at Wolff Hall in Washington, LA.
The inductees selected include Dr. Charles Bertrand, Pediatrician and the following posthumous inductees: Mr. Wayne Gilmore, past Chairman of the Board of Trustees Dr. Gerald Posner, OB/GYN and Anesthesiologist Mr. Garland “Captain” Roberts, Director of Environmental Services Ms. Alzada Spraggins, Registered Nurse
The inductees were selected by a special committee of the Board of Trustees from many nominations received from employees and the community. “Through their dedication and commitment to our hospital and to our patients, these individuals have exemplified our mission of providing the highest quality of care. We are pleased to honor these very special individuals who have given so much of themselves to OGHS”, said Mrs. Tuttle. As the presenting sponsor of this upcoming event, Mark Cullen, Chairman of Compass Health says “We are honored to serve as the presenter of this inaugural event and have a role in recognizing these extraordinary individuals.”
For more information or to purchase tickets to the Hall of Fame Gala, simply visit www.opelousasgeneral.com.
CIS AT OPELOUSAS GENERAL HEALTH SYSTEM IS ONE OF THE FIRST IN THE WORLD TO USE NEW ACCESS SITE FOR CORONARY INTERVENTION
Dr. David Homan, Interventional Cardiologist at Cardiovascular Institute of the South, is among the first 100 in the world to perform a coronary intervention using left distal transradial access, which is located in the hand. Offering many benefits to patients, this new access point was first used by Dr. Homan last week in the catheterization laboratory at Opelousas General Health System. Traditionally, interventional procedures have used access points through the groin, or in recent years, through the wrist. However, this new option, with the access point in the hand, provides even more benefits to patients, such as increased comfort during and after the procedure, less bleeding, lower risk of complications, and more distinctly, faster recovery and earlier discharge. “Procedures using this new access point are ultimately designed for patient comfort,” said Dr. Homan. “The benefits for patients include less bleeding and a much faster recovery.” CIS remains committed to bringing our communities the latest technologies in cardiovascular diagnosis and treatment. “I’m excited to be an early adopter of left distal transradial access,” said Dr. Homan. “The international collaboration and support from the best cardiologists around the world is also very exciting. This is the beginning of the future.”
CALENDAR OF EVENTS DECEMBER 5-14 – EMPLOYEE FORUMS MAIN AND SOUTH CAMPUSES https://www.opelousasgeneral.com/calendar.aspx?eventid=363 DECEMBER 7, 14 & 21 – PRE-NATAL CLASS SERIES MAIN CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=309 DECEMBER 12 –PHOTOS WITH SANTA MAIN CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=362 DECEMBER 15 – KNOW OUR NUMBERS SOUTH CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=345 DECEMBER 18 & 20 – EMPLOYEE CHRISTMAS LUNCHEON DECEMBER & JANUARY
AND GIFT DISTRIBUTION MAIN AND SOUTH CAMPUSES https://www.opelousasgeneral.com/calendar.aspx?eventid=368 DECEMBER 18 & 19 –MASQUERADE JEWELRY SALE MAIN CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=294 JANUARY 11 – DIABETES CLASS SERIES SOUTH CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=334 JANUARY 25 – HALL OF FAME GALA WOLFF HALL, WASHINGTON, LA https://www.opelousasgeneral.com/oghs_foundation/hall_of_fame.aspx
The following employees and physicians were recognized by the patients in the month of November 2017 in our Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work.
PHYSICIANS Dr. David Clause Dr. Jamie Collins Dr. Craig Frederick
Brian Angelle – Medical Imaging Robert Baldridge – 5N
Michelle Collins - ER Nicky Cormier – ER
Dr. John Fontenot x 2 Dr. Nicole “Gus” Lafleur Dr. Christopher Matt Dr. Louis Nix
Monique Fontenot - SDS Peggy Garrick – Dietary Kayla Green – Pre-Op Sara Hardy – ER Kierra Joseph – ER Lane Lacombe - ER Tywone Lazard – Dietary Dina Marks - Lab
Dr. Scott Parks Dr. Andre Pinac Dr. Joseph Ryan Dr. Rachael Tate Dr. Sal Vazquez Dr. George “Ray” Williams x 2
On Thursday, November 16, OGHS and the St. Landry Chamber of Commerce hosted a community Lunch & Learn. Tonya Romero, BSN, RN, CIC and Elizabeth Colla, BSN, RNC presented “How to Stay Healthy this Flu Season”. They talked about the importance of hand hygiene and the role it plays in maintaining good health, especially during Flu season. CHAMBER LUNCH & LEARN
Several members of the leadership team traveled to Kalamazoo, Michigan recently to research equipment ranging from med-surg and ICU beds to defibrillators, patient warmers, stretchers, patient lifts, care boards and other types of technology found in patient rooms. The trip proved to be very informative and helpful.
MANDATORY TRAINING All employees are required to complete mandatory training by December 31, 2017. Please access the Education Delivery System via the Intranet.
If you have any questions, contact the Education Department at ext. 3801.
CIS CELEBRATES 25 YEARS AT OGHS
CIS held a special 25th Anniversary celebration this month to commemorate the past 25 years practicing in Opelousas and to welcome Dr. Siby Ayalloore to the Opelousas team. CEO David Konur addressed the crowd and thanked all physicians and employees who have contributed to the success in Opelousas. He also acknowledged Opelousas General Health System for their partnership with CIS in fostering a dedication to patients and a culture of
CONGRATS TO MARGIE QUEBEDEAUX
Here’s to New Beginnings and Great Accomplishments All employees are cordially invited to attend
a Retirement Party Honoring Marjorie Quebedeaux, LPN Tuesday, December 12, 2017 Conference Room 1 3:00 p.m.
Please join us in wishing Marjorie a heartfelt thanks and appreciation for her loyalty & dedication, which will long be remembered.
QUALITY & PATIENT SATISFACTION
The Press Ganey survey returns revealed that we are steadily increasing in percentile rank in every domain and doing better than our peers in at least 5 domains. Remember, our goal is to be at the 85% in each domain. Let’s keep up the good work by allowing every patient the opportunity to experience good quality care.
QUALITY PILLAR Goal: Reduce Hospital Acquired Infections to 15 YTD (As November 29, 2017) – 3 infections (annualized 7) 1 CAUTIs 1 CLABSI 0 Total abdominal hysterectomy surgical site infection 1 Colon surgical site infections
0 C-diff infections 0 MRSA bacteremia How can we keep improving? Addressing foleys for the inpatients after day 2 Address the necessity of foley usage Remembering protocols for SSIs and educating staff and patients to prevent infections Encourage proper hand hygiene Reduce the utilization of central lines
SWIPESENSE WE ARE EVERYWHERE YOU NEED US!!!!
On July 22nd, October 9th, and Nov 2nd of 2017 Opelousas hit an all-time high of 41% overall compliance. Our goal for the year is 50%.
Over 850 users and over 180 patient locations have been actively monitored with the SwipeSense System.
In this time, over 1,473,026 Hygiene Opportunities and 441,752 Hygiene Events were collected
HAND HYGIENE NOVEMBER SUPERSTARS!
80% COMPLIANCE OR BETTER
ANITA CHAMPAGNE MARGO LEBLANC PAULA LEE RHONDA WALLACE ELIZABETH THIBODEAUX CHRISTIE MEDUS ZAMARIA JOHNSON SHELIA LAZARD
KIMBERLY KAISER GIVONA COMMON DR. SUPRAJA YETURI SHAWN MCCAULLEY KATHY LATIOLAIS AMY LARRIVIERE VICTORIA MARTINEZ ANGIE HANSEN
South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570
Main Campus 539 E Prudhomme St Opelousas, LA 70570Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20
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