Professional July/August 2019

Feature insight - payroll data and benchmarking

the maintenance of good employee relations – Human resources (HR) and payroll departments are usually the focal point for employee relations, navigating employment law and solving workplace issues, ensuring staff get paid and communicating core issues and values. With such a big responsibility it is easy to forfeit proactivity whilst trying to resolve issues such as absenteeism and pay. Ensuring that relevant data is recorded, reviewed and managed systematically is always a good place to start. Tracking HR matters by spreadsheets has its benefits but being able to compare data across a pre-selected field (e.g. peer groups, companies of similar size or in the same industry) can ensure key decisions about staff are not made using only basic information. Benchmarking can reveal the most common case types an employer faces and reveal how close each case is to completion. This level of transparency can help employers maintain good employee relations whilst providing easy access to crucial data to influence and support decision making.

Using case management systems to monitor and track issues such as attendance can help HR managers pinpoint trends and future problems within the business. Recording employee data in this way enables the department to track patterns of behavior and thus provide teams with advanced warning and help them to make changes to internal processes.

period the data from the exercise is not scrutinised, weaknesses identified, and strategies implemented to aid improvement on an ongoing basis. Benchmarking is a useful facilitator, encouraging employers to think differently about the challenges they face and to prepare for challenge(s) on the horizon, by learning from similar organisations that have gone through comparable pressures. By examining employee relation cases across the board, employers can harness data in a way which highlights areas of risk and safeguards the wellbeing of staff. Interrogating the data derived from benchmarking not only assists proactivity but helps to create a solid employee experience where issues can be identified before they come to a head. While there is no guarantee benchmarking will stop an ET1 from haunting your desk, it can ensure matters are dealt with proactively and not reactively. Benchmarking can expose weaknesses limiting exposure to employment breaches and manage employees making it a useful tool, but not a complete cure for all. n

... employers can harness data in a way

Benchmarking and beyond A benchmarking exercise is only as good as the team willing to learn from the data. A periodic review of staff satisfaction every year will achieve little if in the intervening which highlights areas of risk and safeguards the wellbeing of staff

AGM19 Notice of Annual General Meeting Notice is hereby given that the Annual General Meeting (AGM) of the Chartered Institute of Payroll Professionals will be held at 11.00 on Thursday 5 December 2019 at the CIPP, Arne Street, Covent Garden, London, WC2E 9RA . Ordinary business To consider and, if thought fit, to pass the following resolutions which will be proposed as ordinary resolutions: l Approval of minutes from AGM 2018 l To elect directors to the board l Approval of accounts for the year ended 30 June 2019

Notes The deadline for submitting further agenda items is 30 August 2019.

This is the Institute’s twenty-second AGM.

l Election of auditors l Any other business By order of the board

Any member wishing to stand as a board director should send a completed nomination form and accompanying documentation, to be received by the Institute secretary no later than 30 August 2019.

Cliff Vidgeon, Institute secretary Chartered Institute of Payroll Professionals Goldfinger House, 245 Cranmore Boulevard, Shirley, Solihull, B90 4ZL

Attendance at the AGM is free for CIPP members. Should you wish to attend, please book via our website at cipp.org.uk

cipp.org.uk @CIPP_UK

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| Professional in Payroll, Pensions and Reward |

Issue 52 | July/August 2019

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