Shipping Information (cont.) Drop Shipments Calendars Shipments to multiple locations and/or attention lines per style/item on a single order: domestic locations including Canada. Each location after 20 will incur an $8(z) charge per location. Universal Source ™ We offer FREE shipping on Universal Source ™ products via air method from the factory to any destination located in North America for all USBs. Shipping charges apply for the following domestically imprinted USB flash drives: 30196, 30917, 31386, 31387, 31394, 31651, 31680. Please call the factory for a quote. Shipping charges apply for all Universal Source ™ product categories. Please call the factory for a quote. All product categories ship direct from separate factories. Please supply complete street address. BIC Graphic cannot assume responsibility for time delays in transit. Our responsibility ceases when merchandise is delivered to the carrier. International Shipping For shipments outside the United States (including Puerto Rico), the declared value will be catalog pricing unless otherwise requested. For international shipments, the consignee is responsible for all taxes, duties, brokerage fees and miscellaneous charges related to the shipment. For shipments with a declared value of $2,500 or more, a Shipper’s Export Declaration (or Electronic Export Information) will need to be submitted to customs. Certain products cannot ship outside the U.S. and Canada permitted territories. Visit bicgraphic.com for more details. BIC Graphic is not responsible for delays in customs, ocean freight shipment delays or air freight shipment delays beyond our immediate control. BIC Graphic products are designed to meet the laws and standards of the markets in which they are offered for sale by BIC Graphic. Customers wishing to ship products outside of those markets, whether shipped by BIC Graphic or the Customer, assume the risk that the product or its ingredients may not meet the laws of the country of import. Terms & Conditions By submitting a purchase order, the Customer agrees to these Terms & Conditions. In the event of a conflict between these Terms & Conditions and the terms and conditions in a Customer’s purchase order, these Terms & Conditions shall control. Pricing All pricing in this catalog is effective on orders received from January 1 through December 31, 2019, for shipment on or before January 31, 2019. Catalog Price Increases As we finalized pricing for 2019, every effort was made to identify and project material cost increases from our suppliers.Where necessary, these increases are included in our current pricing. However, due to the volatility of crude oil prices and associated impact on raw material costs, we reserve the right to change catalog prices at any time without notice if necessary. If this is required, we will do everything we can to announce the changes ahead of time.We understand and regret the inconvenience this may cause you and your customers.
Unauthorized returns will not be accepted and will be returned to sender.Any complaint must be registered within 30 days of shipment or 180 days for BIC ® branded products. Un-imprinted products will be subject to a 20% restocking charge. Artwork Return Customer artwork, if available, will be returned if requested on the order. Include company name and purchase order number on all artwork. Examples of items that cannot be returned include letterhead, photocopies or labels.Artwork will be held on a computer file for 24 months. Repeat orders submitted after that time will require new artwork.Art services provided by BIC Graphic are created in a digital format which cannot be returned. Catalog Illustrations Logos and other imprints shown in this catalog are for illustrative purposes only.They do not imply endorsement, nor are any items with these specific logos for sale to anyone other than parties expressly authorized by the owner of such designs. Product colors shown throughout this catalog may vary slightly from actual products due to inherent limitations in photography, film separations, offset printing and plastic molding processes. Intellectual Property BIC ® , BIC GRAPHIC, the BIC logo, the BIC GRAPHIC logo, BIC SELECT ™ , BIC ® ECOLUTIONS ® , STICKY NOTE ™ , BICGRAPHIC.COM, NORWOOD ® , KOOZIE ® ,ATCHISON ® , KAPSTON ™ , GOINGREEN(logo) ® , GOOD VALUE(logo) ® , BRITEPIX ® ,TRIUMPH ® , and all related trademarks, logos and trade dress are trademarks or registered trademarks of BIC Graphic, and/or its parent affiliates or licensors, in the United States and other countries and may not be used without written permission.All other trademarks are the property of their respective owners. The designs embodied in the products depicted in this catalog are the property of BIC Graphic, and/or its affiliates and licensors, and are protected under federal and international patent, trademark and copyright laws.Any use of these designs without the express written consent of BIC Graphic is prohibited. Purchase of products through this catalog does not constitute a license of any intellectual property between BIC Graphic and Customer. Please note that the pictures on our products were purchased for promotional product use only.We regret that these products may not be sold as retail, used for reproduction, dismantled for selling as prints nor sold outside North America. The use of third-party logos, trademarks and trade names on products in this catalog is for illustrative purposes to represent BIC Graphic’s expertise in factory printing and design capabilities. Such use does not imply an endorsement or association between BIC Graphic and any third party, nor does it indicate that the product has been used or purchased by any third party. Products featuring these designs are not for sale to anyone other than authorized representatives of the owners of the logos, trademarks and trade names. BIC Graphic reserves the right to photograph or show as samples the items produced by BIC Graphic without liability as to trademark, copyright or other proprietary rights, and Customers placing orders with BIC Graphic consent to such use.Without limiting the generality of the foregoing, CUSTOMER ACKNOWLEDGES THAT COPYING OR PRINTING, OR CAUSING A THIRD PARTY TO COPY OR PRINT,ANY CUSTOM DIE SHAPE (insert copy listed above in this location) WITHOUT BIC GRAPHIC’S PRIOR WRITTEN CONSENT MAY CONSTITUTE COPYWRITE INFRINGEMENT. As to Customer’s placing custom calendar orders with BIC Graphic, BIC Graphic is and shall be the sole owner of all copyrights and other intellectual property rights now existing or hereafter coming into existence in and to any custom calendars (subject to Customer’s copyright, if any, in its own underlying artwork). Customer shall have a limited, royalty-free non-sublicensable license to view any draft/proposal versions of a custom calendar provided by BIC Graphic solely for the purpose of approving the product. Upon BIC Graphic’s receipt of payment in full, Customer shall also have a perpetual, royalty-free license to display and redistribute the final tangible version of the product delivered by BIC Graphic. However, unless otherwise agreed by BIC Graphic in writing, no such product, whether in final form or draft/proposal form, may be reproduced, modified, adapted, published, printed or used for a derivative work by Customer or any other party.All other rights are expressly reserved by BIC Graphic. As to Customer’s placing orders with BIC Graphic that contain custom die shapes, BIC Graphic is and shall be the sole owner of all copyrights and other intellectual property rights now existing or hereafter coming into existence in and to any custom die shapes (subject to Customer’s copyright, if any, in its own underlying artwork). Customer shall have a limited, royalty-free non-sublicensable license to view any draft/proposal versions of a custom die shape provided by BIC Graphic solely for the purpose of approving the product. Upon BIC Graphic’s receipt of payment in full, Customer shall also have a perpetual, royalty-free license to display and redistribute the final tangible version of the product delivered by BIC Graphic. However, unless otherwise agreed by BIC Graphic in writing, no such product, whether in final form or draft/proposal form, may be reproduced, modified, adapted, published, printed or used for a derivative work by Customer or any other party.All other rights are expressly reserved by BIC Graphic. Without limiting the generality of the foregoing, CUSTOMER ACKNOWLEDGES THAT COPYING OR PRINTING, OR CAUSING A THIRD PARTY TO COPY OR PRINT,ANY CUSTOM DIE SHAPE,ANY CUSTOM CALENDAR OR CREATING A CALENDAR WITH A SUBSTANTIALLY SIMILAR SELECTION, COORDINATION OR ARRANGEMENT,WITHOUT BIC GRAPHIC’S PRIOR WRITTEN CONSENT MAY CONSTITUTE COPYRIGHT INFRINGEMENT.
Order Acceptance All orders are binding upon BIC Graphic only after acceptance by BIC Graphic.
Changes Prices, terms and conditions, items and colors are subject to change or can be discontinued without notice. Cancellations
Changes will delay orders and must be authorized by BIC Graphic. Changes to or cancellation of orders prior to production will be invoiced at a $31.25(g) minimum charge per change, plus all cost incurred before cancellation request is received at the factory.After production has been initiated, orders cannot be changed or canceled. Production time begins upon receipt of the complete order or after proof approval. Authorized Returns Merchandise found to be incorrect due to our error will be replaced at no charge or credited when the customer completes the following steps. Returned merchandise must have a return authorization number, which must be obtained from the Claims and Resolution Department.
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