Supply Chain Use Case: Supplier Shipping Capacity
Use Case Objective:
Connecting Vendors with Logistics and In Stock to provide visibility to a Vendor's Weekly Shipping Capacity
Use Case Benefits: Reduce carrier shipping delays, improved appointment utilization, and improve on-time percent
Process/Analytical Steps:
Metrics to Review:
1. In-Stock, supplier and/or Logistics brings issue to ADvantage team. This issue could also surface as low on-time delivery or a high count of vendor no shows (through VIC violations) in the ADvantage Scorecard 2. ADvantage team to facilitate a meeting with In-Stock Analyst, Logistics (if CPU) and the Vendor Partner to discuss shipping delays and the root cause of the issue 3. Topics to explore in this discussion include: 1. Availability: Is the product available when it needs to be loaded at the vendor's facility? 2. Vendor Constraints: Is there a better day for us to pick up (CPU) or ship orders based on the vendor's facility capacity constraints? 3. Ordering: Can ordering patterns be adjusted so our pickup falls on a day where the supplier's facility has more available capacity? Can orders be smoothed out among several days? If vendor confirms these changes would help, the ISA is the point person for these type of changes 4. Communication: Are there any flaws in our appointment scheduling? Can timing, communication or processes be improved? (if CPU) 4. System or process changes (if applicable) are made. Vendor partner provides weekly updates on their facility's shipping capacities and on-time delivery is tracked for improvements
• On-time Percent • Count of VIC Violations • DC to Store Fill Rate (if late DC deliveries have created out of stocks to retail) • Open and Late POs via Demand Data App
Teams to Involve/Collaborate:
• ISA/ISM • ADvantage Partner • Logistics Manager and/or Analyst (if vendor is CPU) • Vendor's ADvantage Program Support, Logistics team and Customer Service • Control Tower (if any changes will have a large impact on ADUSA DC receiving patterns)
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