Supply Chain Use Case: DC Operations Connection
Use Case Objective:
Connecting vendors with DC Operations that provides a platform so that communication can be quick and fluid as issues arise
Use Case Benefits: Partnership established with DC Managers allowing immediate details on any issues (with pictures) to share back with suppliers on opportunities to improve product selecting, shipping, and receiving.
Process/Analytical Steps:
Metrics to Review:
1. Feedback from DC on labor/hours needed to unload trucks vs avg 2. Feedback on reserve slotting needs when receiving loads (down stacking) 3. Determine what full pallet utilization % is with vendor 4. Determine how many items are being received multiple times a week and being ordered in tiers
1. Re-occurring calls to maintain the partnership is recommended as well as DC tour (as needed) to watch a load get received.
Teams to Involve/Collaborate:
• DC Managers • In-Stock
• Vendor SC Managers • ADvantage Partner
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