Supply Chain Use Case: VIC Improvements
Use Case Objective:
Inform Vendor of VIC (Vendor Inbound Compliance) violations and the expectation to achieve and maintain VIC target of <20% as an ADvantage Vendor Partner
Use Case Benefits: Conversation leads to an understanding of what the expectation is, root cause, and determine action steps to reduce both VIC Billed and Not Billed
Process/Analytical Steps:
Metrics to Review:
1. Provide Vendor Partner an updated copy of the VIC Program Guide (last updated May 2021) 2. ADvantage Partner shall provide and review both ADvantage Scorecard and VIC Scorecards with ADvantage vendor partner each month to discuss opportunities and determine action steps 3. ADvantage Partner and vendor partner work together to identify and prioritize re-occurring VIC billed and not billed opportunities 4. ADvantage Partner and Vendor Partner should understand what the VIC violations are by DC and the Top Violation types
• Vendor to DC On Time % • Vendor to DC In Full % • Monthly VIC Reports • VIC Violations vs. Target
• Retail In Stock %
Teams to Involve/Collaborate:
• In-Stock Manager and/or Analyst • Forecast Manager and/or Analyst • Logistics Manager and/or Analyst • ADvantage Partner • Vendor Sales, SC Managers, and Customer Service • VIC Manager and/or Analyst
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