Supply Chain Use Case: Returns to Vendor
Use Case Objective:
Partner with Supplier to resolve a Product Disposition Plan that is mutually beneficial
Use Case Benefits: Facilitated an agreement to pick-up deleted items from the warehouse, in addition to those items not supported by the Suppliers Pick-up policy
Process/Analytical Steps:
Metrics to Review:
1. In-Stock makes the ADvantage partner aware the supplier isn’t picking up deleted product according to the ADUSA pick-up policy 2. ADvantage partner discusses with SCPP Vendor Partner to understand their position (against their policy) 3. Facilitate a meeting with In-Stock and the SCPP Vendor Partner to discuss the conflict in policies 4. Agree to a mutually agreed upon outcome
• Reset Calendar Awareness • Timely communication of deleted items • Timely and effective Close-out program
• Monthly Unsaleable Scorecards
• Timely Disposition plan • IRI Run Down Reports
Teams to Involve/Collaborate:
• In-Stock Manager and Analyst • SCPP vendor SC Manager/Sales • ADvantage Partner • Category
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