Cross-Functional Use Case: ADUSA Best Practice Sharing
Use Case Objective:
Using a non-compete sharing forum, work with the vendor partners to develop and share best-practices for mitigating and solutioning opportunities
Use Case Benefits: Provides the opportunity for some of the Top ADvantage vendors to share their perspectives on a particular topic in an open, sharing environment. Using collective intelligence, we can quickly identify viable solutions and work with the vendors to test the theories, sharing back results with the group, until a best-practice is created.
Process/Analytical Steps:
Metrics to Review:
1. Align on a topic for discussion in the non-compete sharing forum - ensuring all vendors understand who the participating parties are (i.e., other vendors) and asking them to be transparent without discussing privileged information 2. Whiteboard/brainstorm root causes for the issue 3. Discuss policies and procedures - is there a change needed to become more efficient? 4. Whiteboard/brainstorm solutions to the issue 5. Discuss how the theory will be tested 6. Align on success metrics to review post-test and determine a value to the business if possible. 7. Depending on the topic, engage the necessary teams to align/approve the next steps to move forward 8. Analyze the results 9. Make improvements or adjustments if necessary and retest 10. Finalize solution as a best practice
• Varies depending on topic
Teams to Involve/Collaborate: • Varies depending on topic
Return to Use Case List
69
Made with FlippingBook - professional solution for displaying marketing and sales documents online