Important Policies Professional policy
Important policies
Butterfly Effects strives to develop professional, positive working relationships with all families. Staff are required to adhere to a specific set of professionalism and attendance requirements, and we ask that families support a positive working relationship by:
• Showing kindness and respect • Maintaining session appointments as scheduled • Maintaining professional boundaries (i.e. limiting discussion of personal topics, refrain from purchasing gifts) • Providing a clean, safe working area for therapy • Dressing appropriately • Active involvement in goals targeting activities of daily living such as toileting and dressing. Staff are not permitted to be in the bathroom with children without an adult.
Attendance Policy High rates of treatment session cancellations have negative effects on children, families, and service providers. Schedules are developed based on service hours recommended and mutually agreed upon accommodations between the clinical team and family. Both families and staff are expected to maintain consistent attendance to scheduled sessions. Butterfly Effects monitors the number of treatment sessions canceled by families and staff. To maintain high quality, evidence-based treatment for families affected by ASD, Butterfly Effects has employed the following Attendance Policy. Families must maintain 80% of scheduled sessions to avoid being discharged for not complying with the agreed upon treatment schedule. Families will be sent written warnings paired with verbal exchanges in situations where cancellations exceed 20% per month. These warnings offer an opportunity to make changes to the current treatment schedule while maintaining the clinically recommended treatment hours. If further cancellations continue, your child may be discharged from service. Cancellations that occur within one hour prior to the start of the ABA session will be defined as a “late” cancellation, and will prompt a letter notice after each instance. Instances where a family/caregiver is not at home or on site within 15 minutes of the start of session time, and subsequently prompts Butterfly Effects staff to leave, will also be considered as a late cancellation. The third notice will alert the family that an additional late cancellation or No-Call/No-Show will result in immediate discharge in accordance with payer requirements. A family is allowed only three (3) No-Call/No-Show or late cancellations during a 12-month period.
If you ever feel that your questions or concerns are not being answered, you can always contact your BCBA, Regional Director, Senior Regional Director, or Quality Assurance Department at any time.
28 Family Handbook
Family Handbook 29
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