The transformative solution What we provided A powerful chatbot that is no illusion
Meet our assistant “Mattu”: An AI-powered virtual assistant that can chat in both English and Hindi. Mattu:
Can answer more than 250 frequently asked questions
Is available 24/7 on the web, mobile app, and WhatsApp
Has voice functionality developed by Amazon Web Services (AWS)
Assists with a variety of functions, from checking account balances to topping up loans
Is integrated with analytics tools that allow it to anticipate customer needs and deliver a highly personalized experience to every customer
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