Here are some tips for Heads of Department and Team Leads to help set your team up for success: Managing remote teams
Keep your virtual office door open Make sure colleagues feel comfortable calling you or asking for help during office hours, rather than being worried about ‘bothering you’.
Check in regularly It goes without saying that you should be in regular communication with your team, with frequent one-to-ones and team catch-ups. Your check-ins should focus on wellbeing, as well as workloads. For guidance see the team health check and one-to-one framework in the tools and resources section.
Set clear expectations Set clear and achievable expectations for you and your team, by defining the scope, deadlines, and deliverables for each task or project. Make sure your team understands the responsibilities assigned to them and the reasons behind them. Be clear on how you will measure success, and be prepared to re- evaluate what is realistic based on changing workloads.
Adapt your leadership style Be flexible and lead with empathy. In the current environment, your team has a lot going on. That’s not an excuse for not getting things done, but it is a reason to reconsider what productivity really means. Trust your team and give them the freedom to get work done in a way that helps them be the most productive. Make it your priority to support your team, and ask them what they need from you to help them prioritise.
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