Continuous Improvement Continuous Improvement: Embracing Lean for a more efficient public works The City’s Public Works department is
undergoing a transformation led by our Process and Quality Improvement Specialist, who heads the Lean program based on the 2 Second Lean concept. This framework is designed to enhance operational performance and quality while minimizing waste. A dedicated Lean committee contributes no more than five per cent of their annual work plan to this initiative, demonstrating that the results are well worth the investment. Key Outcomes • 161 improvements implemented in as of October 2024, anticipated to save 3,950 hours of staff time annually. • 78 per cent of Public Works Staff are Lean White Belt Certified. • $1.3 million in cost avoidance and savings . Leannovation Program Leannovation combines Lean principles with innovative practices generated by our staff— empowering all 425 team members to streamline operations, boost efficiency and enhance service quality.
Core Activities LEAN Cafés : Quarterly meetings led by a Leannovation Lead and Lean Champions for open discussion on Lean concepts and collaborative problem-solving. Lean In Sessions : Team-focused sessions that promote Lean education, sharing best practices and celebrating improvements. Waste Watchers Newsletter and Video Series : Bi-monthly platforms highlighting successful Lean implementations and fostering a culture of recognition and innovation.
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PUBLIC WORKS 2024 YEARBOOK
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