The dashboard displays an interactive, visually engaging interface that provides a comprehensive overview of service requests for Public Works. The dashboard consists of visualizations displaying the number of calls segmented by ward, block, year, top service requests and business unit. On the left side, a summary panel showcases key metrics and contains filters that allow the user to refine requests based on different criteria. Overall, the dashboard combines an array of visualizations and analytical tools, empowering Public Works staff to monitor and respond to service requests effectively.
The dashboard offers a high-level overview of service requests within Public Works, featuring a clean and organized layout that allows for quick data interpretation. At the top, three key metrics are prominently displayed - Case Count, Cases Solved, and Percent Completion - each with bold typography and color-coded indicators that show performance relative to the previous year. Below the key metrics, a dynamic bar chart shows the comparison of active versus resolved cases by month and another bar chart illustrates the number of calls for the top 10 services. Filters at the top allow users to customize the view by specific time periods or business units, enabling more granular analysis. Overall, the dashboard effectively consolidates vital information, empowering Public Works teams to monitor service requests and optimize their operations.
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PUBLIC WORKS 2024 YEARBOOK
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