9.0
BALANCED SCORECARD (APPENDIX E)
It is recommended that TFA begin to measure its impact with a balanced scorecard. Below see a illustrative conceptual model that can be viewed as the beginning of a design of the scorecard. This will largely be an internally managed tool among leadership and members. This will allow the organization to know at a glance where to focus its attention for its near term efforts and energy. The metrics included should be viewed as ideal and will need to be evaluated for data collection feasibility, usefulness and impact. This should be revisited and finalized in a focused scorecard implementation critical initiative.
Balanced Scorecard Design Draft Financial Objectives
PROGRAM IMPACT Objectives
TARGET
CURRENT
TO TARGET
TARGET
CURRENT
TO TARGET
Racial Equity
X
X
X
Increase in Revenue
X
X
X
Usage of Equity Calculator
X
X
X
Number of Funders
X
X
X
Atlanta Residents trained in CREW Climate resilient quality of life Healthy safe affordable housing Healthy Living Health Equity Metrics used by all partners Number of community member displacements Attendance at arts and culture events Thriving artists, arts and creative entrepreneurs
X
X
X
Diversity in Funder Type
X
X
X
X
X
X
Members Objectives
X
X
X
X
X
X
TARGET
CURRENT
TO TARGET
X
X
X
Number of Members
X
X
X
X
X
X
Net Promoter Score
X
X
X
X
X
X
X
X
X
Internal Brand Objectives
Jobs for economic advancement
X
X
X
TARGET
CURRENT
TO TARGET
Percentage of Jobs in Communities with a Livable Wage
Number of Followers
X
X
X
X
X
X
Mobility in our Neighborhoods
Number of Communications
X
X
X
X
X
X
Number of Events
X
X
X
Transit Ridership
X
X
X
Impact Performance
On or above target
Below target / Trending on target
Below target
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TRANSFORMATION ALLIANCE STRATEGIC ARTICULATION MAP & FUND DEVELOPMENT PLAN REPORT
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