How To Spa
Check-in When you arrive at Chuan Spa you will be asked to complete a brief lifestyle elemental questionnaire to determine which treatments will best suit your needs. At this time please inform our Spa Concierge if you have any health concerns. We recommend some time before your treatments to shower and enjoy the therapeutic benefits of our wet facilities – hotel male and female Sauna’s with hotel Magnesium indoor swimming pool. While we will always try to accommodate your treatments, late arrival may mean a reduction in your treatment time due to prior bookings. Etiquette Mobile phones, while a necessary part of modern living are not permitted in any of our treatment rooms or relaxation lounges. In all other areas, please be considerate of other guests and switch them to quiet or meeting mode.
Minimum Age The Spa and The Health Club are only appropriate for guests 16 years and older.
Spa Wear We provide disposable underwear for your privacy and our therapists will advise you on their usage. They should be worn during water-based treatments and body treatments – our therapists are fully trained to drape you to protect your privacy at all times. Health Please remember to drink fluids throughout the day, especially water. Gentleman should shave a few hours before any facial treatment to increase comfort. If you have enjoyed a body treatment we suggest you leave the oils on your skin for up to 2 hours before taking a shower so that your skin fully absorbs the oils’ properties. If you are pregnant or have any other condition that you feel we should be aware of, please inform our Spa Reception and your therapist – thank you. Our therapists are fully trained to ensure your treatments are some of the best you will experience. However, please inform them at any time if you are uncomfortable or require anything else during your treatment – pressure, room temperature etc. Remarks: “Treatment” refers to the services we provide, does not have the meaning of treating a disease. Please consult professional medical advices if you have any concerns.
Valuables We recommend you leave valuables in your room or at home, we do not assume liability for any valuables.
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