average of 103 patients registered with the service. The VAS team collaborates closely with the 20 Norwich-based ‘Inclusion Health’ Practices to facilitate the transfer and integration of care back into mainstream Primary Care as quickly as possible, ensuring ongoing health needs are effectively planned for each patient. The Asylum Seeker Service NPC employs the Asylum Seeker Community Healthcare Team (ASCHT), who work together with the Norfolk County Council People from Abroad Team (PfAT), to support asylum seekers to access healthcare services in the Norwich asylum dispersal area of the Norfolk & Waveney region. The service offers an integrated approach to social and health support for asylum seekers, migrants, and refugees. The ASCHT undertake a holistic initial healthcare check, support GP practice registration, specialist support, and onward referral to appropriate clinical pathways where required. The team supports fair and equal access to healthcare for this group of patients with the aim of maintaining, improving, and supporting health and well-being.
In June 2024, representatives from ASCHT and PfAT attended the MJ Awards ceremony, which celebrates the contributions of local government in supporting communities and improving lives. The team was honoured to be nominated for an Achievement Award in the category of ‘Care and Health Integration’, recognising their unified health and social care approach to supporting vulnerable migrants and addressing health inequalities. Although they did not take home the award, being part of such a prestigious event was a proud and memorable moment.
Practice Care Network (PCN) Support Team The PCN support team continue to work with the practices to provide access to advice and information utilising decision aids and tools to best support the delivery of high-quality patient care. They provide a variety of support, which consists of the following:
Norfolk Primary Care - Quality Account 2024/25
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