NPC Annual Quality Account 2024-2025 FINAL DRAFT for BOARD

What did the practices say about the PCN Support Team?

“The support from NPC has been incredible from start to finish. The Team work tirelessly to get our PCN structure set up with transparency, from day one. We are provided with clear information about our DES requirements and viable options to support us to make the best decision for our PCN and our patients. “ Practice Manager, East Norwich PCN

“We have found everyone (and we really do mean everyone) at NPC to be responsive, efficient and knowledgeable within the scope of their role and beyond…….Overall, I would say we feel very confident in recommending the support and service from NPC, particularly because of the level of expertise and reassurance this has offered us not just as a Network, but an individual practice too.” Assistant Practice Manager, North Norwich PCN

“My experience to date of working with NPC has been positive. The NPC team have diligently analysed and reported on the financial status of the PCN and carefully and diplomatically steered the PCN Board through some difficult decision-making.” Business Manager, Kett’s Oak PCN

Norfolk Primary Care - Quality Account 2024/25

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