Enhanced Training: A structured approach to learning ensures that staff - especially trainees - receive Primary Care focussed high-quality, hands-on experience, improving their clinical skills and confidence. Evidence-Based Practices: With a focus on education and research, patient care decisions are increasingly guided by the latest scientific evidence, leading to more effective treatments and better outcomes. Collaboration & Knowledge Sharing: A learning organisation encourages interdisciplinary teamwork, where different specialists exchange insights to provide well-rounded and comprehensive patient care. Patient-Centred Approach: An environment committed to learning naturally places patient needs at the forefront, ensuring services continuously evolve to offer the best possible care. Higher Staff Engagement & Morale: Healthcare professionals working in a learning-focused setting tend to be more engaged, motivated, and proactive—leading to better communication, decision-making, and overall patient experience. In essence, it not only strengthens the skills of healthcare providers but also enhances the quality, safety, and effectiveness of patient care. Norfolk Research Hub The Norfolk Research Hub has continued to grow since NPC commenced delivery in December 2023. It commits to delivering Primary Care clinical research at scale, which benefits Norfolk patients the opportunity to participate in research projects whilst providing an additional income stream to practices. The Research Champions Delivery Group (RCDG) continues to grow, which has patient representatives to help shape the future of research delivery in Norfolk. The bi-monthly forum meetings are open to anyone from Norfolk and Waveney Primary Care teams, and they help to showcase some of the following research projects which we have delivered in the period from 1 st April 2024 – 31 st March 2025, such as: ActiveBrains - Academic study on dementia. Inherited from the previous provider of the Norwich Research Hub and completed by NPC.
Norfolk Primary Care - Quality Account 2024/25
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