Student Doctor Support at the General Practice at the Front Door and Rapid Diagnostic Services NPC continues to work closely with the University of East Anglia’s School of Medicine to support the placements of medical students in the Rapid Diagnostic Service and General Practice at the Front Door services. We host medical students throughout the academic year, which has benefitted the medical students in their learning pathway and supports Primary Care workforce resilience into the future. Teaching and Education Sessions We have developed and delivered education and training sessions throughout 2024/25 to benefit our workforce to deliver safe, high-quality care to our patients. Our bespoke sessions are developed and implemented from a combination of listening to our staff on what they want to learn, and as part of the demonstration of service improvement or development because of patient feedback, incidents, or significant events.
Examples of some of the NPC educational sessions which have taken place are:
• Audit – An Educational and Action Planning Session • Introduction and Innovation in Primary Care -
Delivery of an educational session to UEA year final student nurses. • Reflective practice, empathy and
compassion – An
educational session What feedback did the sessions
receive?
“Informative, comms skills are something we always need to work on!” Reflective practice, empathy and compassion session attendee
“Really insightful session and great to see an organisation enthusiastically promoting QI and the positive benefits of innovations on patient care. Great interactivity throughout the session and opportunities to consolidate learning. Promoted thinking and taking a critical view of current practices. Really good session and makes me want to do more QI” Audit session attendee
“Interesting talk that was thought provoking. Helping show the way in which we feel can impact our physical wellbeing and vice versa” Reflective practice, empathy and compassion session
Norfolk Primary Care - Quality Account 2024/25
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