Norfolk Primary Care at a glance Formerly known as North Norfolk Primary Care Ltd (NNPC), which was incorporated in 2017, the organisation rebranded as Norfolk Primary Care (NPC), with its successful launch in April 2024. This name change reflects an expanded vision and a strengthened commitment to serving a wider geographic area across Norfolk. It marked a fresh chapter for the organisation, reinforcing its focus on community well-being and establishing NPC as a key contributor to the region’s healthcare landscape. In August 2024, NPC was then transitioned to a Community Interest Company (C.I.C.). This inclusive approach ensured that the benefits of the C.I.C. model reach a wider population, enhancing healthcare delivery across the region. This, alongside the new name, embodied the organisation’s mission to provide and support a wider scope of member-provider practices in the delivery of comprehensive, integrated primary care that addresses the needs of all the Norfolk & Waveney region residents. What is a Community Interest Company? A Community Interest Company (C.I.C.) is a form of social enterprise created to benefit the community, with all profits reinvested into the organisation to further its mission. The transition of Norfolk Primary Care into a C.I.C reflects a commitment to improving healthcare services while prioritising the needs of the community in its organisational objectives. This model aligns seamlessly with NPC’s values, enabling the organisation to focus on enhancing the delivery of care to communities in Norfolk and Waveney without the constraints of profit generation. The transition was designed to foster greater transparency, accountability, and community engagement, which are essential elements for ensuring high-quality primary care services in the future. Looking ahead to 2025/26 and beyond, NPC is dedicated to exploring new opportunities within the Integrated Care System (ICS). Through strategic collaboration, NPC seeks to implement innovative and refined healthcare delivery methods that will enhance patient outcomes and community well-being. This transformation is expected to yield significant benefits for primary care services, General Practitioners (GP’s), the Norfolk and Waveney Integrated Care Board (ICB), and, above all, ensure the safe and high-quality provision of patient care across the Norfolk and Waveney healthcare system.
Norfolk Primary Care - Quality Account 2024/25
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