1.2 Core Values & Vision Our commitment to excellence is guided by our values and mission, which further strengthens our dedication to serving the communities in the Norfolk & Waveney region.
Core Values Since our inception, our organisational values have remained steadfast, guiding our approach to both existing and new opportunities: • Care – Delivering high-quality, patient-focused, holistic healthcare within the local community and beyond.
COLLABORATION
INTEGRITY
CARE
CORE VALUES
TEAMWORK
ACCESSIBILITY
LEADERSHIP
• Integrity – Upholding ethical standards and maintaining accountability in all that we do. • Collaboration – Building strong partnerships to enhance the delivery of quality healthcare services. • Leadership – Pioneering change, fostering trust, and driving efficiency • Accessibility – Ensuring inclusivity and openness to all. • Teamwork - Embedding our shared values within our team, fostering mutual appreciation and respect to create a safe and positive work environment. “Our organisation is guided by our core values that prioritise the delivery of high-quality, accessible care for all. We foster a culture of teamwork and collaboration , strengthened by strong leadership and upheld with unwavering integrity .” Our Vision We strive to be a compassionate and trusted organisation in the healthcare system, dedicated to empowering every individual in our diverse and dynamic community to achieve optimal health and well-being. Our commitment is to provide accessible, respectful, and personalised care, tailored to the unique needs of those we individuals and communities we serve. Through support, openness, empathy, and innovation, we foster hope, resilience, and lifelong wellness for all. Our organisational structure for Quality Performance ensures that this ethos is implemented and closely monitored.
Norfolk Primary Care - Quality Account 2024/25
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