Pay elements and deductions on the payslip are usually broken down for all deductions and payments, with 90% confirming this is how they operate. Only 2% of respondents just show total pay and deductions, and 3% vary payslip details depending on their clients’ specifications.
Pay and deduction element payslip breakdown
The survey also asked specifically about variably paid employees, since there is a legal requirement to show hours worked on the payslip for this population. 79% confirmed they do show this on the payslip, with only 7% stating they don’t. 14% didn’t process variable paid employees. Payslip information often needs explanation to help employees fully understand their pay. The chart below demonstrates that responding to individual queries as they’re received remains the most popular method to support individuals to better understand their payslips. However, 30% have also embraced payslip messages to provide additional information to employees, with 22% using self-service portal communication tools to share messages too. Almost one in five had a bank of frequently asked questions to support employees.
4% used a payslip attachment. This low result is evidence of the demise of the paper payslip, which is demonstrated again later in this report. Those individuals who said they did something different describe tools such as:
● weekly newsletters ● internal intranet sites ● an example payslip to support employees in interpreting their payslip information.
Tools used to help employees understand their pay
0%
10%
20%
30%
40%
50%
60%
Physical attachments to payslips
4%
30%
Payslip messages
22%
Self-service portal communication messages
20%
Self-service portal dashboard tools
18%
Frequently asked questions
2%
Chatbots
53%
No tools used, payroll team responds to individual queries received
7%
Other
15
Made with FlippingBook - Online magazine maker