Governance
More Improvements: • Improvement of the internal audit framework and the adoption of a new system called iAuditor to streamline audits and trend information • Investigations have improved using an evidence based model of Root Cause Analysis. • Use of Microsoft Power Bi reporting tool has supported the team in creating financial and analysis dashboards and further drill down on key trends across the organisation • Design of the Outcomes Measurement Framework with For Purpose Evaluations. • The new intranet (The Hub) was rolled out for improved communication and document management.
Momentum Collective operates in an environment of complete accountability and transparency . Our services are built around a rigorous and professional framework, following best industry practices and continual improvements. October 2021 The improvement of our complaints procedure to adopt an evidence based tiered model for efficient escalation. January 2022 Refreshed COVID-19 Business Partner model to respond to the rapidly changing pandemic requirements for clients, staff and community. June 2022
Medication practices were improved with the use of enhanced charting and education. External audits completed and compliance
achieved for: – June 2021 NDIS Practice Standards – March 2022 Annual Compliance Review
40 | Momentum Collective
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