19-20 ANNUAL REPORT FINAL

MENTAL HEALTH

A major achievement for our mental health teams in the 2019-20 financial year has been the ability to assist our clients with a primary diagnosis of psychosocial disability in transitioning to support through the NDIS. A highlight for our clients and teams in the last financial year has been the establishment of three much needed new Mental Health Supported Independent Living properties in Tweed Heads, Ballina and Lismore. Our amazing teams also assisted 65% of our clients from the Connections Centre in Tweed Heads to test their NDIS eligibility, resulting in more people accessing vital supports and services. It was reassuring to see the NDIS acknowledge the significant challenges faced by people experiencing psycho social disabilities by including innovative funding in plans for a Recovery Focused Mentor. 58 mental health clients have been able to access this service and it is proving a valuable part of their recovery. Our block funded programs were impacted by COVID-19 towards the end of the financial year. This required some innovative work practices and close cooperation with our referral partners to continue to provide our programs and supports to clients. Our ability to continue to deliver our services in this difficult time is a credit to our hardworking and dedicated teams. Our Community Recovery Program in Coffs Harbour worked in partnership with the Local Health District to

provide a successful recovery focused service to their clients. The success of this program has resulted in a further three year extension of funding. A change in government policy meant that our Mental Health Carer Respite Service came to an end this financial year but we were able to assist our carers access the new system and continue to receive supports. Australian Disability Enterprise (ADE) Program Our ADE programs performed above expectations in the 2019-20 financial year despite the impact of COVID-19 which imposed some restrictions on the business operations. The Ballina Salvage Shed achieved record sales for the year and our Grounds Maintenance team also received a significant increase in requests for gardening and maintenance services. The Recyclers Op Shop in Tweed Heads responded to the challenges of COVID-19 with innovative solutions, offering employees the option to work from home and undertake additional training. These initiatives enabled our supported employees to continue their employment with Momentum. The easing of restrictions has seen a gradual return to business and a new normal at the Recyclers Op Shop. A highlight of the year included a working bee with KPMG employees volunteering to give Recyclers a much needed facelift with new signage and paint job with outstanding results.

30 | Momentum Collective

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