FOCUS ON CROSS-BORDER SOLUTIONS
1 % for Posthub
Posthub is our group company filling the gap in the market for organisations looking for a more personalised service in mail delivery management. The team specialises in postal management of advertising mail and also magazine titles, providing hands-on support for customers across sectors including retail, travel, charity and publishing. Postal delivery management with the personal touch
The Bristol-based team secured a 100% satisfaction rate, with particular praise for the quality of its account management, Every Posthub customer is on first-name terms with their designated account manager, responsible for postal delivery management achieving outstanding performance at best prices. Other points highlighted included prompt resolution of issues, plus the ease of doing business with Posthub. “These results are a tribute to the team”, commented Neil Carter, Sales & Commercial Director of Posthub. “Our niche is to provide personalised service to customers who use the power of post to drive business, and I’m pleased that our customers are pleased”. ‘A passion for post’ best sums up the people at Posthub, and the latest Customer Survey results reflect that commitment and engagement.
Opening up the world for UK online retailers
Neil Carter Sales & Commercial Director, Posthub
‘It’s always Summer somewhere in the world’ is the upbeat mantra of Michael Boulton, MD of Whistl Cross-Border Solutions. And his aim is to help British online retailers beat seasonality and slow-downs, enabling them to grow revenues in new markets and territories by providing access to a broader selection of sustainable parcel-shipping solutions including express and economy options. Through its Cross-Border Solutions division, Whistl is replicating its successful UK delivery management model on a global basis. It has forged ‘final-mile’ partnerships with 14 leading delivery companies in key territories, with five further
partners about to come onstream to provide truly worldwide solutions. It’s reckoned that Ireland, France, Germany, Australia and the USA account for 80% of UK e-commerce international sales, and the Whistl offering is particularly strong in those lucrative markets.
“Communication is very good, you can always contact someone no matter how small the query is. Explanations are thorough and the team are very patient with my lack of understanding.” Buxton Press
“By putting in place robust, reliable, cost-effective solutions with market-leading local delivery partners, we’re taking the complexity out of cross-border transactions” explained Michael Boulton. “We’re unlocking the world for retailers and consumers alike, and plans are in place to further strengthen our international proposition throughout 2024 – watch this space!”
Michael Boulton, MD of Whistl Cross-Border Solutions.
Visit: www.whistl.co.uk/international-parcel-delivery
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Whistl Magazine • Issue 1 // 2024
Whistl Magazine • Winter 2023
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