Rendall & Rittner Prime brochure 2024


The UK’s Prime Property Management People

Strong service Rendall & Rittner has an impressive 20 year track record in the management of some of the finest developments in London, Manchester and Birmingham. We deliver a personal service founded on the highest professional standards at small luxury developments and larger,

Delivering an unparalleled prime property management service

more complex schemes. Examples include Ebury Square, Holland Green Place, One Hans Crescent, One Blackfriars, Centre Point and Chelsea Barracks, amongst many others. We draw upon a wealth of experience and talent from within our business to ensure our prime service meets the exacting standards of clients and residents. Our experienced property managers oversee a select portfolio of developments and provide our clients with a comprehensive, pro-active and dedicated service. We work with suppliers and contractors who are highly experienced in the prime sector. Our recruitment team ensure we employ the right calibre of staff to achieve the high service levels demanded by our prime clients and residents. We will recruit a dedicated and discreet team who will constantly aim to exceed expectations. So whether you need valet parking, a bespoke website that enables easy booking of your cinema or treatment rooms, or a tailor-made uniform, we provide a best in class management solution for the prime market.

One Blackfriars, London

Strong values

We are incredibly proud of our many accreditations and awards, recognising our total commitment to the highest standards of service.

Our exceptional track record in managing all aspects of residential and mixed-use developments is centred on our vision, values and people- focused approach to customer service excellence and the highest professional standards. Our vision is to be a respected, responsible and trusted partner to our clients and suppliers, simplifying living for our customers. Through innovation and excellence, we will enable our people and company to thrive. Our founding values of professionalism, quality, integrity, working together, communication, trust and responsibility continue to drive us forward today. At Rendall & Rittner we manage a variety of properties across the UK, spanning from traditional mansion blocks to substantial mixed-use regeneration schemes with a wide range of homes and amenities. We work with a wide variety of valued clients including developers, RMCs and RTMs, freeholders and institutional landlords, build to rent developers and operators, housing associations and retirement living providers. We operate nationally from a network of offices principally in London, Bournemouth and Manchester.

Holland Green Place, Kensington, London

Rendall & Rittner founded 1990 80,000+ homes now under R&R management across the UK annual rent and service charge collection £450m office team members 600+ on-site team members 1,500+ joined the Odevo Group 2021

named Property Manager of the Year at RESI awards & Managing Agent of the Year at ACE awards 2024

Ebury Square, Belgravia, London

375 Kensington High Street, London

Beetham Tower, Manchester

Trevor Square, Knightsbridge, London

Chelsea Barracks, Belgravia, London

Strong people

People had pride working for your organisation. They expressed that pride came from working for an organisation who wanted to do their best for clients; that was viewed as a leader in the sector and that treated people well.” Investors In People Assessor Latest Assessment

Our employees are the key to our ongoing success. We recognise that it’s our people that makes us who we are, and we therefore strive to recruit, retain and develop the best. From our loyal senior leadership team to our graduate trainees, we have built a culture where our people feel valued, rewarded and respected. We are very proud of our Investors in People Platinum status, which places us in the top 2% of employers internationally. It is a clear demonstration of how we place as much importance on the professional and personal growth of our employees as the growth of the business. Our dedicated Operations division plays a crucial role in providing support, coaching and guidance to our on-site team members. It is enabling the delivery of exceptional on-site operations and the highest levels of customer service. Every property is assigned a dedicated Property Manager who is closely involved with all aspects of the service provided, as well as a lead Director.

of our employees would recommend R&R to others 89% 87% employee satisfaction rating

Hans Crescent, Knightsbridge, London

Shad Thames, London SE1

Centre Point, London WC1

Strong compliance

There continues to be excellent OHSW practice at Rendall & Rittner, particularly in the areas of leadership, information management and the management of contractors. There is significant evidence that the organisation is continually striving to improve, and this is supported by the awards and certifications already received.” British Safety Council Auditor, 2023 Audit

Our clients and customers can have peace of mind that their buildings and finances are safe and secure when they work with us.

Finance Sound financial control is the cornerstone of our professional property management, enabling our clients to rest assured that their funds are professionally managed and protected. We are regulated by RICS which guarantees financial compliance. Our in-house team provides comprehensive bespoke financial reporting to meet clients’ needs. We remain innovative in our approach and always look to enhance the efficiency and excellence of our financial service. Insurance Our highly experienced in-house insurance team have many years’ experience ensuring our clients’ assets are fully protected. We can arrange cover on every type of residential scheme and have extensive access to market leading A+ rated insurers enabling competitive premium rates and wider levels of cover.

There are new and enhanced statutory and regulatory regimes, spearheaded by the Building Safety Act, which are creating greater obligations on our clients than ever before. We are able to provide rigorous and wide-ranging advice to ensure compliance including: health and safety; financial; insurance; Company Secretarial and legal; lease; warranty and maintenance. Health & Safety The health and safety of everyone involved in our business is a key consideration in all that we do. Our policies and processes, governance and training are enabling us to make continual performance improvements, ensuring we remain a leader in health and safety within our sector. Our dedicated Health and Safety team oversees safety for all our sites, providing support and advice for on-site team members, property managers and our clients. Our British Safety Council audit score was 97.01% in 2023.

We have worked with Rendall & Rittner for a number of years and find their approach to be highly professional. We do not have any hesitation in recommending Rendall & Rittner Ltd to our clients.” Marc Waterman, Partner at UHY Hacker Young

Centre Point, London WC1

Bentley Priory, Stanmore

The Heron, City of London

Strong technology

A new generation of homeowners and clients are demanding new and simple digital solutions. To meet these needs, large

investments in innovation and technological development are

Recognising that technology is playing an increasingly vital role in the way we provide our services, we have invested in developing MyPlace a new market- leading property management tech platform. It brings together all aspects of property management, providing a complete and transparent picture for our clients and customers. The new platform is intuitive, engaging and easy to use wherever you are. By improving efficiency it is empowering our people to deliver the best service in our industry. Investing in our own proprietary platform is bringing considerable benefits including being able to continually update it to stay ahead of growing sector requirements. This investment goes hand-in-hand with us becoming part of the Odevo group, an international group of companies created to improve the experience of property management through better technology and customer service. This is a very exciting development for our further evolution and growth.

required. As part of Odevo, we have been able to make these investments which will put us at the forefront of the industry.” Richard Daver Group CEO, Rendall & Rittner


People led, technology enabled, service driven

13B St George Wharf London, SW8 2LE Tel: 020 7702 0701

Part of the Odevo Group

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