EASY AS ‘EH, B, C’
Canada Services Bring More Bills Into Our System
A unique way we’re currently building density is through our Canada services. Our strong partnerships with Canadian transportation providers Polaris and Rosenau enable us to deliver outstanding service to customers to and from points throughout Canada. We’re uniquely positioned to deliver consistent linehaul services thanks to our gateway distribution hubs in Chicago, Cincinnati and Winchester. And because of our ability to deliver Canada services, it opens the door for more opportunities for a wide array of solutions, from LTL to Truckload, expedited to intermodal, and Distribution & Fulfillment. BRINGING SOLUTIONS TO THE TABLE One Canada services success story is our partnership with Fortessa Tableware Solutions (FTS), a Virginia-based supplier of flatware, dinnerware and glassware for restaurants, hotels and homes. Each day, our drivers pick up shipments from the company’s distribution center in Winchester, VA. The freight is brought back to our service center, where it’s picked up by Polaris drivers, who make the overnight trip to Toronto. “Fortessa loves the fact that we can receive their goods on Monday by 5 Building density is one of the most important keys to our future success, because it ensures we have a strong base of customers and bill count throughout our network.
To learn more about our Canada solutions, visit Averitt.com/Canada.
p.m. and have them distributed throughout the Toronto market the next day,” explains Winchester Service Center Director DAN WHITTAKER. The service that Fortessa receives is not always standard pickup and delivery, with some shipments being delivered to resorts and restaurants that require an extra touch. Fortunately, our Canadian partner is able to go the extra mile by providing specialized white glove delivery. “Our relationship with Polaris and other Canadian carriers gives us flexibility to offer customized solutions to our customers,” says GARY SMITH of our regional leadership. “It shows that The Power of One approach is not confined by borders.” Because of our teamwork with Polaris and Fortessa, we’ve been able to develop and execute a seamless cross-border solution that is a win-win situation for us all. We look forward to continuing to develop innovative and creative solutions that help us build density and secure our future together. T m
When we go above and beyond to provide excellent service, it shows that our Heroes Wear Red! These associates went the extra mile to represent Averitt with pride – and our customers said it showed! COMING THROUGH ON OUR COMMITMENT TO SERVICE
DAVID LOLLIS – Opelika “Kudos to David! He is always in a good mood and helpful. He is always laughing and uplifting, and he goes the extra mile for his customers!” Mac, Watson’s Backyard Living – Auburn, AL
MICHAEL MCGUIRE – Norfolk “Michael was extremely helpful, and I feel like he went above and beyond to help the product get delivered. The world needs more people like him!” Christy, Aireco Supply – Ashland, VA
CHRIS PETERS – Atlanta East “Chris Peters is a great asset to Averitt. He really cares about his customers and is very professional. Unlike other carriers, I can always depend on Chris and Averitt.” Mike, Sigmatex – Suwanee, GA
STORM WAGNER – Corporate “Storm went above and beyond to take care of me. Literally the best customer service I have ever received. I can't reiterate enough how great she was! Because of her, you have my business for life!” Ryan, Cove Main3 – Niceville, FL
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