Leadership Matters

CLEAR COMMUNICATOR

n Explaining purpose and objectives in an understandable way.

n Checking facts and grammar in your own work and that of others.

n Actively listening – seeking to understand then respond.

n Taking care with non-verbal communication, which is easy to misread.

n Creating open communication channels that support understanding and enable questions.

n Presenting in an accessible and engaging style.

n Speaking to large audiences with clarity, passion, and conviction.

n Using clear, structured language in verbal communications to ensure understanding.

n When writing using audience-appropriate language, tone and style that is easy to understand.

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