Leadership Matters

PASSIONATE ABOUT PERFORMANCE

n Putting our people’s performance at the heart of our leadership though appraisals and regular feedback, meeting training and development needs, and reward and recognition.

n Communicating effectively what is expected and by when.

n Measuring performance consistently with colleagues and at operational board.

n Being involved in setting objectives and KPIs as part of the annual planning cycle.

n Coaching, supporting, and mentoring our teams to enhance performance.

n Being clear about how and why

n Taking appropriate action when performance is off-track.

performance, objectives and KPIs are measured.

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