REFUNDS
Where the above exceptional circumstances do not apply the following refund terms apply: • Before a course starts - full refund (minus a £25 admin fee). • Refunds may be permitted for learners who withdraw within the first six weeks or before the middle of the course if the course is a full academic year (minus a £25 admin fee). • No course refunds are permitted after mid-point unless there are exceptional circumstances. For more information please contact: finance@hsdc.ac.uk
Refunds will only be considered in the following circumstances: The College closes the course or changes the day, time or venue of a previously advertised course. • Serious illness or hospitalisation of the learner evidenced by medical certificates. Any refund granted will be based on the remaining classes of the course after a claim has been received. • Serious illness or hospitalisation of a partner, parent or child necessitating full time care by the learner, confirmed by a medical certificate. Any refund granted will be based on the remaining classes of the course after a claim has been received. • Other exceptional circumstances at the discretion of the College. In the first instance, an application in writing should be made to the Finance Manager. • No refunds are made if the learner leaves or is suspended or is excluded in accordance with the College Disciplinary Code.
Please note: If the learner withdraws from the course they will still be liable for
the course fees unless there are exceptional circumstances, please check the terms and conditions for details.
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