Azcomp Technologies Medisoft July 2017

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Empowering Small Practices To Deliver The Best Care

JULY 2017



Here at AZCOMP, we have a unique training ritual. During an employee’s first week, they watch the movie “Chasing Mavericks,” which is the inspiration for our fifth core value: We Chase Mavericks. This tenet is all about seeing challenges as opportunities, and the bigger the challenge, the more eager we are to tackle it. “Chasing Mavericks” is based on the true story of surfing legend Jay Moriarty. When Jay was 8, he was saved from drowning by his neighbor, Frosty Hesson, an avid surfer. This event sparked his unending passion for the sport. A few years later, Jay sees Frosty and his friends surfing a huge swell called Mavericks near his home in Santa Cruz, California. Watching the action spurs Jay to want to do the same. Frosty, however, is hesitant, insisting that Jay first learn the basics. I won’t spoil the movie for you, but suffice it to say, Jay pursues this challenge with a dogged determination we all seek to emulate. I was watching the news recently and saw a story that embodied our value of “Chasing Mavericks.” The story was about Jamarion Styles, a boy from Boca Raton, Florida, who lost both hands and most of his arms from a bacterial infection during infancy. Talk about a challenge! Rather than feeling dejected, Jamarion approached his personal challenge with the same audacity that Jay had as he sought to ride Mavericks. Jamarion’s dream was to play basketball, and he set out to accomplish it.

There were definitely speedbumps along the way. The story details how Jamarion would show up weekly at his local court only to never be picked for a team. During middle school, though, Jamarion tried out for and made the team. His coach notes that Jamarion “was usually the first person in the gym and usually the last one to leave.” Jamarion even made it into a game this season, nailing two 3-pointers (including a buzzer beater) as the crowd erupted in screams. He now has no problem being picked for his local game. The story closes with a line from reporter Steve Hartman that resonated with me: “He [Jamarion] just made the volleyball team and has every intention of playing football next year. Really, the only thing he won’t play is the victim.” Watching this story, I couldn’t help but think of Jamarion as someone who “Chases Mavericks” every day. One of the components of the “We Chase Mavericks” value is to avoid victim thinking. After seeing this story, I had to share it with my co-workers, because it fit so well with our values. We all face challenges in and outside of work. When you approach them like Jay and Jamarion, though, challenges are opportunities for achieving great things. With the right attitude, there’s no challenge too difficult and no wave too big. - Neili Holmes

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anywhere. Meanwhile, a local tool, such as KeePass, does the same thing on your machine, but does not store any data online. PASSWORD ALGORITHMS If all of your passwords are variations on a standard template, you’ll find it much easier to keep track of them. For example, make your Amazon password “1e4Dzon!” and your Netflix password “1e4Dflix!” to ensure easy recollection. PASSWORD GENERATORS A generator service (we like SuperGenPass) automatically creates unique passwords for every site you use through a master password you create. If you use a service like this, you’ll need to remember one password. I FORGOT MY PASSWORD! Ways to Keep Your Logins Straight

Logging into services is a fact of contemporary life. From Netflix and Amazon to Gmail and Instagram, you likely have a growing number of services which require membership. And more memberships mean more passwords. As you already know, using one password for every login is a great way to compromise your security. How, then, do you keep track of all these passwords? Well, there are several effective ways to keep your passwords varied without forgetting them. PASSWORD MANAGER SERVICES Tools that manage your passwords come in two main varieties: cloud-based and local. A cloud-based app like 1Password encrypts your passwords in the cloud so you can access them A CONSTANT SOURCE OF JOY INTRODUCING NEILI HOLMES


Call our direct support line: (480) 497-7480 Create a support ticket online: Don’t have Platinum Support? Plans start at just $99 per month. Call us at 855-455-5035 Medisoft-U Training Webinars and In the Know events are resources to make sure you’re getting the most from the software. Next Medisoft-U Training Webinar: August 3, 10 a.m. PST Topic: Office Hours Templates in Medisoft

Neili Holmes is the first face you’ll see when you walk into the AZCOMP offices, and we wouldn’t have it any other way. She celebrated her five-year anniversary with us on June 19, and she is an integral member of our team. Neili remembers thinking AZCOMP would be the perfect place for her from her very first interview. “I walked into the office,” she says, “and everyone was eating pie and wearing flip-flops. I’ve

Next Medisoft In the Know: July 19, 12 p.m. PST. In the Know will keep you up to date on all things Medisoft. Register for both events and learn about what’s coming soon at .

never been so sure I wanted to work somewhere.” Her enthusiasm was evident from the moment she joined AZCOMP, and it hasn’t diminished one bit over the years. “Coming to work here,” she notes, “is like one big family reunion every day.” When she’s not brightening up AZCOMP’s home, she’s busy brightening up her own. “I love to cook,” Neili says, “and I have three boys in the house to try recipes out on.”

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A RESOURCE FOR OFFICES Recently on Our Blog Our online blog is a great resource that allows Medisoft users to get the most out of their software and deliver the best care to their patients. Here are a few recent highlights worth checking out.

HAVE A FIVE- STAR PRACTICE Monitoring Digital Reviews

We have all the free sudokus you need! 400 new sudokus every week. Make your own free printable sudoku at

As an independent medical practice, your reputation is everything. Negative perception can snowball quickly, leading patients to opt for another office and leave your schedule alarmingly empty. The widespread availability and prominence of online reviews means that one not-so-great experience can end up influencing the opinions of a huge number of current and potential patients. Staying on top of online reputation management is crucial to maintaining the health of your practice. It wasn’t so long ago that word of mouth determined how a patient selected which practice to visit. If you moved to a new area, you asked friends, co-workers, and neighbors about which doctor they saw. These days, however, more and more people seek out opinions online. With so much research being conducted digitally, it only takes a few negative reviews to keep people from coming through your doors. To limit the impact unsavory reviews can have on a practice, doctors are becoming more vigilant about their online reputation, using agencies like EverTrust MD to stay on top of what’s being said about them on the internet. This trend isn’t going away, and if you don’t make the effort to embrace it, you could wind up in the hole. overview/

Finding the code you needed used to mean digging through a book or browsing the internet. This post will teach you how find the code you need using nothing more than Medisoft’s ICD-10 lookup tool. medisoft/

StoredPay and PlanPay features allow you to securely store patient credit card information so you can automate collecting payments, saving you time and avoiding headaches. This blog will show you how to do it.

Cloud hosting can offer your practice many benefits, including ease of access and security. This article will explain in detail why you should consider hosting your most important software in the cloud.

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2500 S. Power Rd, Ste 117 Mesa, AZ 85209 i nside this issu e

Bring on a Challenge! PAGE 1 I Forgot My Password! PAGE 2 Spotlight on Neili Holmes PAGE 2 Need Medisoft Help? PAGE 2 Recent Blog Highlights PAGE 3 Have a Five-Star Practice PAGE 3 Fandom Delivered PAGE 4

Loot Crate’s success comes in part from the fact that they have seized on many emergent market trends. First, geek culture is no longer something to be hidden away. Nowadays, it’s celebrated, and people want gear to show off their fandom. Second, curation has become crucial in targeting specific consumers. When you receive a box from Loot Crate, you know it will include items catered to your interests. It’s like receiving a gift from somebody that understands your likes. You’ll never have to worry about opening up a Loot Crate box to reveal an ugly sweater. Loot Crate has been so successful that these days you can find a seemingly endless number of companies imitating their business model. Even with this flood of competition, the original is still the mystery box giant at the top of the mountain and the market. THE INSANE GROWTH OF LOOT CRATE FANDOM DELIVERED

Subscription services are growing every year across multiple industries. Instead of renting movies at Blockbuster, we subscribe to Netflix. Tired of buying too many groceries at the market only to throw them away? Try out Blue Apron. No subscription service, though, has grown faster than Loot Crate, with a staggering 66,789 percent (yes, you read that right) growth over the past three years. They’re not slowing down, either, and their success says a lot about millennial buying habits. Chris Davis, co-founder of Loot Crate, describes the initial concept of the company as “delivering Comic-Con in a box to your doorstep.” Loot Crate subscribers receive a mystery box of memorabilia every month that contains everything from clothes and mousepads to action figures and stickers. Some of the biggest entertainment properties in the world, including Marvel and Star Wars, are now partnered with Loot Crate, and subscribers can choose from a variety of mystery box options.

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