Reigniting growth - Annual Report and Accounts 2024

Strategic Report

Governance Report

Financial Statements

Other Information

Employees

Regulators

Community and the environment

Why we engage

Our employees are central to the delivery of our offering for advisers and clients and we strive to attract and retain the best people. Developing an engaged and motivated workforce is key to our desire to be a great employer and to the success of the business.

We focus on having an open and positive relationship with our regulators, who provide the legislative and regulatory rules and guidance to how business in the sector should be run. Working constructively with our regulators helps us to deliver the best product and services to our clients and supports good client and business outcomes. • Protect consumers • Protect the integrity of the UK financial system • Promote effective competition Regulated entities within the Group correspond with relevant regulators during the financial year in respect of their supervision activity. We also send proactive correspondence to our regulators throughout the year with respect to any changes and developments in our business.

We are a responsible Group and seek to both support our community and to reduce our impact on the environment as much as possible.

• Responsible investor • Fair employer • Collaborative social partner

Interests

• Fair reward • Skills development • Organisational opportunities

How we engage

We have a comprehensive internal communication programme to keep employees fully aware of developments in the business’s strategy and performance. The CEO and other members of senior management frequently engage with staff in forums, ranging from formal communications, including all staff ‘town hall’ video conferences, to more informal small group discussions. In accordance with the 2018 Corporate Governance Code, John Linwood is the designated Non-Executive Director with responsibility for engagement with the workforce. He and other Non-Executive Directors have made office visits and held meetings with groups of staff to better understand their views. The wellbeing of our staff is a key focus for the Group. We run regular employee engagement surveys, the results of which are closely monitored by the Executive Committee and other senior leaders. The results continue to show strong engagement across the Group, and the results of the recent survey can be seen on page 45.

The BM Foundation was set up in 2010 with the aim of supporting charities that staff are enthusiastic about. It acts as a conduit for donations to be made to charity, and staff members are able to request donations to a registered charity of their choice. Staff are also encouraged to do voluntary work and are able to use a paid volunteering day each year. We seek to reduce our carbon footprint through the better use of technology and an associated reduction in energy use and we regularly review our processes to see if we can reduce our impact on the environment. The Foundation made donations of over £16,000 during the year to a variety of charities that are important to our people. These included Macmillan Cancer Support, The Royal National Lifeboat Institution and Donation to Cure DHDDS. We have a structured procurement process in order to ensure that we select business partners who are aligned with our beliefs.

Outcomes

We make all relevant regulatory reporting submissions and respond to any regulatory requests. We have a constructive relationship to ensure alignment with the relevant regulatory frameworks and have met the regulators’ expectations on the topics of discussion. We regularly attend meetings with, and provide input to, the industry bodies and associations we are affiliated with to ensure we are engaged with the latest issues impacting our industry and clients.

Metric

The Company’s Speak Up survey saw a 79% response rate and a 59% engagement score.

100% of regulatory returns were submitted on time.

In comparison with the previous financial period our overall energy consumption has decreased by 14% or 122MWh.

Brooks Macdonald Group plc Annual Report and Accounts 2024

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