Get To Know Our Precious Moments Family
Jessica Headley
Customer Service Manager
HOW LONG HAVE YOU WORKED FOR PRECIOUS MOMENTS?
Technically, I’ve been here for eight years, and nine months in corporate, however, I started in the Precious Moments Gift Shoppe in Carthage, Missouri before moving to customer service. WHAT DO YOU DO AT PRECIOUS MOMENTS? I answer customers’ phone calls, emails, and handle returns and replacements. WHY DO YOU LOVE WORKING AT PRECIOUS MOMENTS? I love the company & the core values that it has of making the world a kinder place by helping people share love. WHAT’S A DAY IN YOUR LIFE WORKING AT PRECIOUS MOMENTS? My day consists of assisting our Direct consumers as well as Retail stores, as well as quality control and some other operational elements for the entire company. IT’S YOUR DAY OFF, WHAT ARE YOU DOING FOR FUN? On my days off, you can find me playing in my flower beds.
WHAT’S THE FIRST CONCERT YOU EVER ATTENDED? My very first concert was a dual one featuring Rascal Flatts, Blake Shelton, and a few other country music stars. IF YOU HAD TO EAT ONE MEAL EVERY DAY FOR THE REST OF YOUR LIFE, WHAT WOULD IT BE? It would have to be spaghetti. ARE ANY OF YOUR FAMILY MEMBERS PRECIOUS MOMENTS COLLECTORS? When I started working in the Gift Shoppe many moons ago, I got to bring home broken pieces, which we could fix at home and my daughter Monika just fell in love with all of them! Her favorites are all of the Disney Princess figurines we have. IF YOU COULD LIVE ANYWHERE, WHERE WOULD IT BE? I would enjoy living in Montana or Wyoming, a place where you can see all the stars that the good Lord created without the streetlights. WHAT WOULD YOU SING AT KARAOKE NIGHT? My go-to karaoke song is Wilson Phillips’ “Hold On”. I do a mean air drum solo. ■
10 FALL/WINTER 2024
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