trends that we may have missed otherwise! She was the brains behind our “Yellow Couch Conversations” theme song that everyone raves about – all done using AI! Impact to the business is much the same – well-rounded opinions and ideas – thoroughly debated from different points of views. It can only be a good thing. What stands out for you with regards to leading younger and older team members (does this impact how you manage)? We’re lucky in that DHL has fairly unique culture – everyone here (and especially those that last) has that same will-to-win nature – so I think as leaders, we have a rather easy and fortunate job of leading our teams – irrespective of generations, because we all have the same fundamentals. I think that where it comes in, is in the understanding of what may be more important to different generations depending on the stage of their life. Some may be a bit more carefree and adventurous in their younger years, while later on, stability and a more reliable or predictable outcome may be preferred. But then again, that also depends on personality. That’s why I tend to focus more on the individual and their personality, than on what
generation they fall into. Less about the label – more about the person.
What ‘new words’ are you learning from GenZ and Alpha – how were you taught these and are you even using them correctly? 😉 😊 – I’ve yet to find a moment to use ‘salty’ – I find it more impactful to say I’m angry. But I’m not averse to trying to look snatched and have, on occasion, accused our kids of having brainrot… What are some of the new ways of working from GenZ and Alpha that are challenging your worldview? Knowing that everything centres around technology – and that ambition and expectation are high. Which is not a bad thing, but sometimes it can lead to unrealistic expectations – for example, walking straight into a high paying job, instead of understanding the need to learn the ropes – but with that, it brings great motivation to do things quicker, better, faster – so I think it’s all about balance. I love the fact that work-life balance features high on their priority list (as it does on mine – you see, Millennials are still cool too!) – as I feel that’s important. We spend more than half our life at work – so we should make sure that
it brings us joy and adds value (not just to our bank balance, but to our overall being.) Finally, we would also like to find out which generation you fall within I’m a millennial. Currently in my 40th year of it, and loving it.
Sometimes years of experience can benefit a discussion, and other times, a fresh, new way of looking at something can be just as beneficial.
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