JOB DESCRIPTION
JOB TITLE Area Facilities Manager
JOB PURPOSE The Area Facilities Manager is responsible for providing leadership to a team of Facilities Managers and Facilities staff across a geographical area. Accountable for the provision and development of a wide range of soft FM services across a complex and diverse portfolio that support the delivery of ‘Operational Policing’ within Surrey and Sussex Police, including: • Supporting the Facilities Service Delivery Manager and E&F SMT to deliver a compliant, consistent and efficient Facilities function across both Surrey and Sussex Police • Provide leadership, motivation and first line management to a team of Facilities Managers and second line management responsibilities to local teams of Facilities site based staff • Implement management control checks ensuring that service delivery is effectively managed within their geographical area • Ensure Force and Departmental policies and procedures are developed, reviewed, shared and implemented consistently across each site • Responsible for developing and maintaining safe, compliant and well managed workspaces; compliance to H&S statutory requirements and legislation • Motivate staff through developing people;
coaching, training and mentoring, improving individual’s knowledge, skills and experience and the professionalism of the service • Effective financial management of Facilities Budgets and identify opportunities for savings and efficiencies through innovation and industry best practice
3. Accountable for the ongoing, regular review of existing services, ensuring effective triaging of task allocations/reactive requests, compliance with best practice, ensuring that efficiencies, innovation, improvements and commercial opportunities are identified where possible and are followed through agreed processes to ensure a positive and consistent approach across the department and organisation. 4. Work with the Facilities Service Delivery Manager to introduce a joint inspection schedule for all sites within the geographical area, to identify both reactive and pro- active maintenance tasks ensuring that the workspaces and built environment are effectively managed, informing capital works projects and future funding requirements. 5. Responsible for the introduction of management control checks across a variety of activities and functions performed by the Facilities Managers, the Facilities staff, other internal departments and contracted services; Identifying and challenging areas of improvement and non-compliance, as well as celebrating and promoting examples of excellence and good works. 6. Lead the Facilities Teams in a professional and positive manner, ensuring that all actions are consistent and transparent in line with HR policies and processes, supporting the Facilities Manager in any formal disciplinary or attendance issues. Thus, ensuring a
LOCATION Surrey, East Sussex (including ESF&RS) & West Sussex (including Gatwick)
DEPARTMENT Estates & Facilities Department (Facilities)
KEY ACCOUNTABILITIES 1. Take ownership of the ‘Area’ staffing
GRADE SPA 11 / Band H
establishment and individual’s professional development ensuring that sufficient resources are recruited and available to the Facilities Managers. Manage and lead the local teams through; coaching, mentoring and developing staff to deliver a professional, efficient and high performing facilities service. Set SMART objectives, review and asses direct reports performance. Ensure workforce are adequately trained and competent to carry out their duties. Responsible for the Health, Safety and Well-being of their respective team, addressing any concerns in-line with HR policies and procedures. 2. Responsible for the delivery of a fully integrated customer facing service across the geographical area ensuring that Facilities services are provided consistently and efficiently across all locations, in a professional and proactive manner, and that industry best practice is researched and where appropriate introduced – driving continuous improvement.
WORKING HOURS 37/36 hours, 5 days per week (Mon – Fri), normal hours plus evening and weekends as required
REPORTS TO Facilities Service Delivery Manager
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