TALKING SHOP NEW MAINTENANCE FACILITIES PUT US IN POSITION FOR GROWTH We continue to build for the future with our focus on facilities enhancements. And that equation includes new maintenance facilities in several locations throughout our network. Some of our recent enhancements are: • Cookeville – a new shop office and break area, updated parts room and new bathrooms as well as a new Driver Support Center. • Houston – upgraded shower room and driver’s break area in the shop, refurbished the two existing shop bays, added two additional bays, enhanced the truck wash, and completed a separate break area and bathroom. • San Antonio – will complete a new shop this year that includes two bays, drive-through fuel bays and a wash bay, an automatic truck wash and a Driver Support Center. “Staying on the cutting edge of preventive maintenance facilities is important for our entire team,” says Vice President of Operations LARRY MASON. “It gives our maintenance associates the amenities they need to perform to the best of their ability. And it allows us to keep our trucks rolling
and dock operations running smoothly, all of which result in continued outstanding service to our customers.” We’re proud to provide our associates with top-of-the-line amenities now, and these investments put us in position to be ready for growth in the future. We look forward to even more projects in the future that give our associates the best possible quality of life on the job! T m Our Cookeville shop is one of several that has recently undergone enhancements. This includes the addition of a Driver Support Center, providing a lounge, kitchen area and laundry facilities among other amenities.
Houston city driver RICHARD WALTON (left) – pictured with operations manager SHANE DEAR (right) – was honored for 25 years of safe driving. Thank you for showing Our Driving Concern Is Safety! 25 YEARS OF SAFE DRIVING
When we go above and beyond to provide excellent service, it shows that Our Heroes Wear Red! These associates went the extra mile to represent Averitt with pride – and our customers said it showed! COMING THROUGH ON OUR COMMITMENT TO SERVICE
JT SMITH – Montgomery “JT is a great truck driver who is always very nice and always has a big smile on his face.” Salon Centric – Millbrook, AL
STORMY BROWN – Corporate “Stormy was thorough, gave me all the information I needed and was detailed in letting me know the plan. She helped ensure that the shipment we needed was delivered on time and contacted the warehouse to pre-schedule the shipment.” Melissa, Alfred Williams & Co. – Greenville, SC JERMAINE EVERY – New Orleans “Jermaine delivered 3 pallets of Lakeshore materials to us in the storm with a smile. He had to put one pallet in a shed that was a tight fit and then had to move the truck to fit the rest in a room where the pallet could not fit through the door. He offloaded the materials for us with a big SMILE and polite manners. He was a pleasure to work with and should be commended for his efforts with us today.” Michele, Terrebonne Parish School District – New Orleans, LA
KENNY JONES – Greensboro “We really do appreciate the job that Kenny does for us. He always has a good attitude and is always willing to help us with our pickups and deliveries. The service we get from Averitt is far superior to any other LTL service we use, and Kenny goes above and beyond!” Matt, Border Concepts - Lexington, NC
COMMUNITY CHALLENGE matters
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