Job Description
Post title
Head of Sport & Wellness
Department/Division
Estates & Facilities - King’s Sport & Wellness
Grade/salary Hours of work
Grade 8 Full time
Period of appointment
Indefinite Contract
Responsible to
Director of King’s Community Business Services
Campus
Gyms – London Bridge & Strand; Wellness Centre; Sports Grounds of New Malden & Honor Oak Park
We are seeking a highly motivated Head of Sport & Wellness to join King’s Sport & Wellness team at King’s College London reporting to the Director of the King’s Community Business Services. You will be responsible for leading the talented team to achieve engagement goals and commercial budgets. • Drive a strategy and long-term plan to meet the demands of the university growth ambitions and deliver impact in alignment with Strategy 2026 and Vision 2029 to: • Improve our support for staff wellbeing, and student and staff engagement. • Deploy our knowledge in service to society; engage the communities we serve in London, the UK and globally. • To achieve the King’s Sport & Wellness ambition to ‘connect with our community to find their personal best’, attaining the objectives of the Estate Philosophy and Community Business Service Strategy to deliver world-class Services at a world-class University. • To lead the King’s Sport & Wellness staff team with responsibility for their management and development of the staff team to create a positive work culture and environment for success, that ‘puts students and staff at the heart of everything we do.’ • Deliver services with commercial principles that add value to the King’s Community Experience by providing innovative and creative leadership that contributes to the wider learning experiences of our staff and students through interaction with our sport facilities and wellness programmes If you have what it takes to meet this demanding and challenging role, you could be just the right person we are looking for. In return, we offer competitive salary,
excellent pension scheme, staff benefits and career development opportunities.
ROLE PROFILE STRATEGIC VISION 2029
• To act in accordance with the guiding principles as set out in the Strategic Vision 2029: to connect with our communities to find their personal best, to be an exceptional institution and make the world a better place. • Contribute to the wider College Strategic themes of Education, Research, Service, London and International as set out in Vision 2029. • Advocate for Sport and Wellness role in the wider university strategic aims of enhancing mental health and wellness of our staff, student, and the wider London Community. Working in collaboration across University Professional Services, Students and Education, Students’ Union, and Faculty. • Support the Director of Community Business Services, to meet the objectives of the Community Business Service Strategy in creating a unique and memorable KCL experience, helping to differentiate the KCL student offer from other London and Russell Group Universities. • A focus on excellence in Facilities Management; to provide effective stewardship of the estate befitting of the College’s heritage and contemporary outlook; to create an inclusive environment that enables successful endeavour. • Responsible for stakeholder management; advocating open and active communication; anticipating and prioritising customer needs in service design and delivery; resolving issues which have a detrimental impact on experience. • Identify transformational capital projects, that will
result in the Sport & Wellness Estate becoming a world class student environment.
are completed annually, and identify training needs, initiate development of direct reports, recommend effective action in development plans, recorded in PDRs. • Follow recruitment guidelines and maintain qualified personnel in all positions reporting directly to them and ensure a consistent and fair approach to staff development opportunities across King’s Sport & Wellness • Act as a role model for professional behaviour and best practice. Constantly challenge unsafe or inefficient behaviours and/or practices, and follow through to a satisfactory corrective action, in line with King’s Principles in Action. • Work together with the other members of the Community Business Services team to maximise collaboration and coordinated output. • Work closely with HR Business Partner(s) for the purposes of resource planning, recruitment, and management of underperformance. PERFORMANCE MANAGEMENT • Deliver the King’s Sport & Wellness strategy to develop world class Gym, Wellness Clinic and Sports Ground facilities and innovative Physical Activity and Digital programmes in collaboration for our growing our community. • Continue a culture of empowerment to drive rapid and consistent improvement to ensure delivery to budget, to quality standards, to the customers’ expectations, and with the most effective use of
PEOPLE & LEADERSHIP • To lead a high performing and motivated teams of Business and Operations, Performance and Workforce and Wellness, Physical Activity, and Digital. • Ensure staff receive training, support, and direction to thrive in their roles and operate with the highest standards of professionalism and customer service. • Provide motivational leadership in order to drive performance and retain talent through coaching; providing specialist guidance and feedback; constantly up-skilling and developing staff to support their growth. • Lead the Sport and Wellness leadership team, review shared KPIs and ensure the team is briefed on keys objectives and upcoming changes/events/ projects that will affect the team and their teams. • Seek out and share best practice with the wider team to ensure world-class service delivery in Higher Education. Encourage knowledge sharing across and collaboration across Estates & Facilities and the wider University. • Nurturing relationships with key external partners, including the NHS, FISU, BUCS, TASS, Sport England, UK Active, local London Boroughs, and National Governing Bodies of Sport. • Ensure the performance appraisals of all staff
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