HOME ETHOS & THE OUTCOMES THAT THE HOME SEEKS TO ACHIEVE
We are committed to ensuring that no young person is stopped from experiencing and enjoying their childhood because of barriers their disability may put in their way. Our aim is for children and young people to: engage in learning, learn to self manage behaviours, develop communication skills and form positive relationships. Young people of the right age have the opportunity to start work experience in the local area. This helps them to adapt to and understand the rules of different working environments and helps boost their confidence. We aim to provide a high standard of care and services but recognise that sometimes things do not go according to plan. We take all concerns and complaints seriously and encourage young people, families and professionals to raise concerns as soon as possible. We have a policy and procedure which clearly sets out how to make a complaint and how it will be dealt with. This can be done either verbally or in writing. In these cases we will try and put things right as quickly as possible. We have a policy and procedure which clearly sets out how to make a complaint and how it will be dealt with. This is available on the policies page of the Rowden House School website. We arrange regular key working sessions for each young person, this may be for the young person to spend time with the Key Worker having fun or for the young person to share thoughts and wishes.
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