With these policies, the European Commission and the US government each resolved to open the industry up to competition, which generally led to lower prices, as well as a heavy wave of small, independent wireless and internet-focused startups that were quickly absorbed by larger players. Given the global changes in the regulatory landscape, as well as the steady growth in wireless mobility and internet usage, telcos began to diversify their operations away from traditional wirelines, which meant a host of new revenue streams—as well as increased exposure to credit risks. The itemization on customers’ phone bills exploded from traditional fixed-line features such as local calls, international dialing, and call waiting to smartphone handset financing, domestic and overseas wireless calling, roaming charges, minutes packages and data plans. With the onslaught of the smartphone and mobile digital voicemail, once-familiar items such as the “tangled-cord wall phone” and household answering machine began to fade into antiquity. A BIGGER TELCO PIE Creating Room to Grow Against this historical backdrop, many telcos have ventured into consumer and enterprise financing, equipment leasing, IT services, and some now even offer solutions for auto insurers and retail banks, among other innovative business lines. Telcos may offer financing for services such as fiber-to-the-home (FTTH) installation and technical equipment leasing—with many large operators providing enterprise solutions such as private cloud and managed hosting, IT and unified communications.
Against this historical backdrop, many telcos have ventured into consumer and enterprise financing, equipment leasing, IT services, and even
solutions for auto insurers and retail banks.
© 2018 PROVENIR ALL RIGHTS RESERVED
Made with FlippingBook Digital Publishing Software