PATROL DIVISION
The Patrol Division is commanded by a Captain and is broken down into four 12 - hour patrol shifts. The Department ’ s Patrol Lieutenants each have command of a single Patrol Shift. Each Patrol Lieutenant is assigned the individual responsibility for a single Patrol District. The Lieutenants then utilize data to develop plans for proactive responses. Those strategies play a significant role in reducing crime. In 2023 DeSoto Police Officers handled more than 115,000 calls for service, to include almost 70,000 self - initiated calls (like patrolling neighborhoods, businesses, or specific areas of concern).
SUPPORT SERVICES DIVISON
The Support Services Division is commanded by a Captain and consists of the Department ’ s Criminal Investigations Division (CID), School Resource Officers (SROs), Crisis Assessment Resource Engagement (CARE) Team personnel, as well as the Department ’ s Community Engagement/Crime Prevention Officers. New additions to the Department in 2023 include three civilian Community Service Officers, jointly managed by both the Patrol and Support Services Divisions. Their function is to enhance community/police relations and assist the Department with informational reporting and tasks not requiring sworn personnel. The program has been successful at bridging gaps in communication and has created a number of relationships already.
DESOTO REGIONAL JAIL
The DeSoto Police Department operates a regional municipal holding facility that serves the cities of DeSoto, Cedar Hill, Lancaster, Glenn Heights, Ovilla and Duncanville, as well as Duncanville ISD, Charlton Methodist Hospital and the University of North Texas - Dallas. The Regional Jail serves a geographic area of approximately 112 square miles that is populated by nearly 200,000 residents and is one of the only regional municipal jail facilities in the Dallas - Ft. Worth metroplex.
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