HCA Upper School Student/Parent Handbook 2025–2026

V. Communication

Regular communication between school and home is crucial if we are to truly work together in the education of our children. You should expect regular, on-going, open communication with your child(ren)’s teacher(s), whether in person, written form, or by telephone. Conferences Parent-Teacher conferences are scheduled two times each school year, once in the fall (at the end of the first marking period), and once in the spring (at the end of the third marking period). In addition, a teacher or parent may initiate a conference if warranted. Teachers are available daily from 3:15–3:30 p.m. by appointment only. Blackbaud Blackbaud is the web-based system used by HCA to manage all data and communication for the school. A computer and internet connection is required in order to access Blackbaud. Parents and students receive login information in order to access schedules, grades, announcements, and other pertinent information. Communication Chain Occasionally, during the course of the year, misunderstandings or problems may arise between students, parents, teachers, and/or the administration. We ask, however, that any issues be first communicated to the person(s) directly involved. In dealing with other parents, students, teachers, administration, or school board members, we ask that the procedures outlined in Matthew 5 and Matthew 18 be carefully followed. Resolution of conflicts should always be handled in a godly manner! 1.​ All questions, problems, or complaints should be brought to the individual involved first, before anyone else is involved. 2.​ If the situation is not cleared up at this level through direct contact, it should then be brought to the Administration. 3.​ If the problem still is not resolved, it should be presented in writing to the board. 4.​ The board is the final decision-making body in all matters of school discipline. A written decision is expected from the board to those involved.

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