Will I have my own ABTA and ATOL number? You’ll receive your own unique ABTA membership number as a managed branch of Hays Travel as part of the membership, as well as trading under the Hays Travel ATOL number. Using Hays Travel’s bonding will save you substantial costs each year. Will Hays Travel Independence Group supply merchant facilities for card payments? Yes. Our merchant acquirer facilities are lodged in the background of our selling platforms and, as a member, you benefit from our low transaction fees. Will training be provided on the Hays Travel Independence Group systems? Yes. We’ll provide a full training induction for you and your staff members prior to your launch date. The training takes place over three days at our head offices in Sunderland. We’re committed to providing top-quality training and support as part of your membership.
Will Hays Travel Independence Group provide equipment or do I need my own? You’re responsible for sourcing your own hardware and we’ll provide you with all the software you need to get you selling holidays! Where do I go from here? If you feel that the Hays Travel Independence Group is right for you, please reach out to us via one of our dedicated business development managers on our website – www.haystravelig.co.uk . We can then arrange a face-to-face or virtual meeting, and provide further information in order to move forward. How long does the application process take? Once your application has been approved; the operations team will work with you to get you trading as quickly as possible. This usually takes six to eight weeks.
Do I need travel experience? Travel experience will definitely factor into helping your business succeed; however, this isn’t a deal breaker for us. Your dedicated business development manager will discuss this in more detail with you at the enquiry stage. Can I work from home? Yes. We do have members who run their own businesses from home. Is there a joining fee? No. There’s no joining fee, set up, or annual membership fee; we understand that starting a new business can be costly and, since our inception, we’ve charged no joining fees.
What if I have a specialist business?
We pride ourselves on tailoring solutions for our members. Many of our members are specialist agents, so this isn’t a problem for us. We understand that times and trends change and we try to cater for all travel businesses.
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