Hays Travel Independence Group

State-of-the-art selling systems Our systems really are a one-stop shop for all your selling needs; whether you act as a retail agent or whether you’re a tour operator, they can offer you the following: • Access to all major supplier partners • Excellent scheduled fares from all major airlines • Access to low-cost carriers • Dedicated cruise search with a fantastic range of products • Wide range of ancillary products • Customer Relationship Management (CRM) allowing you to build your own database • Documentation function which allows you to comply fully with ATOL regulations • Ability to create personalised documentation for your clients, which can be instantly emailed or printed

Membership benefits: • State-of-the-art selling platforms • ABTA and ATOL bonding • Online credit card authorisation with low card charges • Vastly reduced administration costs and increased office efficiency • Excellent commercial terms with tour operators/suppliers • Access to IATA and special fares • Expertise and support from ABTA’s largest independently-owned agency • Unlimited training • The latest low-cost technology and communications network • Low rates with good quality insurance providers • Competitive merchant handling fees • Direct debit functionality • In-branch foreign exchange opportunity • Ability to book all bonded tour operators

No joining fee We do not charge any set-up, joining, or annual membership fees to be part of the Independence Group; you’ll simply pay a monthly management services charge. ABTA and ATOL bonding On joining the Independence Group you’ll be issued with a unique ABTA number, meaning that you’ll receive financial protection and peace of mind for your clients; as well as the added credibility of being part of the UK’s most recognised and respected travel associations. We are responsible for the bonding and membership costs, so you don’t have to worry. However, we’ll expect you to adhere to the ABTA code of conduct at all times. The latest, low-cost, cutting-edge technology The Independence Group offer user-friendly, cost-effective, and innovative travel software systems. Both front and back office systems are supplied at excellent rates, with regular enhancements to keep your business at the cutting edge of the industry.

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